Added By Tony Byrne on 12-Jul-2010
Many of our enterprise research customers are reporting an interesting trend: fewer responses to their RFPs (a.k.a., "tenders"). Even vendors they had at the top of their lists may decline to bid. This puzzles them ... Continue Reading
Added By Alan Pelz-Sharpe on 9-Jul-2010
There is an outcry in the UK at the moment over the cost of building and maintaining Government websites. The figures released by the government relating to individual department website costs ... Continue Reading
Added By Tony Byrne on 8-Jul-2010
I'll agree with mega-vendor Autonomy on one key point: Search technology is really important. But is it so important that search functionality should dominate your choice in a content management system? ... Continue Reading
Added By Alan Pelz-Sharpe on 22-Jun-2010
In the UK today, the new Chancellor of the Exchequer George Osbourne will announce his emergency budget details. The one thing we know in advance is that this will contain some of the most severe cuts in recent history ... Continue Reading
Added By Tony Byrne on 15-Jun-2010
Here's our latest take on the marketplaces we cover. We still can't fit all the vendors we evaluate, but we're getting closer ... Continue Reading
Added By Alan Pelz-Sharpe on 14-Jun-2010
Day One of the AIIM UK Roadshow started in Glasgow, a place I know pretty well. The sessions were followed by a long but stunningly beautiful drive down ... Continue Reading
Added By Alan Pelz-Sharpe on 10-Jun-2010
Just a note to say that I will be at each of upcoming AIIM UK Roadshow the week of the 14th June. I will be giving the closing keynote each day ... Continue Reading
Added By Alan Pelz-Sharpe on 9-Jun-2010
Autonomy today announced that it has acquired CA's (formerly Computer Associates) Information Governance assets. These consist primarily of two main products ... Continue Reading
Added By Alan Pelz-Sharpe on 9-Jun-2010
In the American corporate world, eDiscovery is the "pain du jour," as requests to find and turn over documents grow exponentially ... Continue Reading
Added By Adriaan Bloem on 9-Jun-2010
Dassault Systèmes, a major product lifecycle management (PLM) vendor, has announced the acquisition of enterprise search vendor Exalead. Which of course leads to the two usual questions with any acquisition ... Continue Reading
Added By Alan Pelz-Sharpe on 3-Jun-2010
I was myself once a systems integrator, and many of my friends still work for systems integrators. This is my roundabout way of saying sorry in advance for the following video ... Continue Reading
Added By Theresa Regli on 11-May-2010
My colleague Alan Pelz-Sharpe and I frequently engage in friendly debate. Recently, we've been discussing the pros and cons of using scoring spreadsheets in the vendor evaluation process ... Continue Reading
Added By Alan Pelz-Sharpe on 5-May-2010
One of the events that I most looking forward to this year is the AIIM UK Roadshow - 14-17 June ... Continue Reading
Added By Adriaan Bloem on 14-Apr-2010
Politics aside, I've always enjoyed watching the occasional French president's speech on television. Where U.S. presidents act, well, presidential, and the Queen will be regal, a French head of state is much more expansive. And nowadays, we can also compare another style: on-line presence ... Continue Reading
Added By Theresa Regli on 8-Apr-2010
One of my favorite parts of my job is the educational aspect - helping people new to content technology understand what it does and how it works. ... Continue Reading
Added By Jarrod Gingras on 7-Apr-2010
This session will be a fast-paced debate exploring a variety of controversial ECM-related issues and trends ... Continue Reading
Added By Theresa Regli on 5-Apr-2010
A question often asked by people learning about search technology is the difference between enterprise and federated search. It is not the simplest question to answer ... Continue Reading
Added By Jarrod Gingras on 1-Apr-2010
For the last several years, I've had the honor of hosting our Stump the Consultant panel at the info360: AIIM Expo ... Continue Reading
Added By Tony Byrne on 1-Apr-2010
I'm delighted to announce today that we have just released new research on emerging technologies that will transfer live human beings to the Cloud ... Continue Reading
Added By Jarrod Gingras on 31-Mar-2010
As we continue to grow globally, we're looking for a motivated account exec in the UK or Europe ... Continue Reading
Added By Jarrod Gingras on 31-Mar-2010
Theresa Regli recently recorded this video using one of her favorite analogies: selecting the right enterprise software is a lot like selecting the right wine to have with dinner ... Continue Reading
Added By Theresa Regli on 26-Mar-2010
This week, we've updated all 20+ of our search vendor evaluations. My colleague Adriaan Bloem, who obsessively tests search tools and interviews end-users of search systems ... Continue Reading
Added By Tony Byrne on 24-Mar-2010
Is it a buyers' market for content technologies? Some enterprises believe that technology suppliers are so hungry for business that they will line up for kilometers to respond to an RFP. ... Continue Reading
Added By Jarrod Gingras on 19-Mar-2010
There are many ways to measure success of an information management project. Project leaders typically want to "help" your colleagues, but how do they know they're successful? ... Continue Reading
Added By Alan Pelz-Sharpe on 17-Mar-2010
Whilst recently working on a change management initiative for one of our multinational clients, I had a bit of an "aha!" moment. I was in the midst of explaining to the assembled team members how their future information management system ... Continue Reading
Added By Alan Pelz-Sharpe on 15-Mar-2010
As you may know, a lot of our work at the Real Story Group involves helping people make the right information management buying decisions. Not surprisingly, one of the most common areas where our customers seek our counsel is with vendor scoring and assessment methodologies ... Continue Reading
Added By Kas Thomas on 11-Mar-2010
Lucid Imagination, the commercial company that distributes its own certified versions of the open source Apache Lucene and Apache Solr search technology, has raised $10 million in Series B funding from a series of venture capital firms ... Continue Reading
Added By Tony Byrne on 1-Mar-2010
My colleague Alan has produced two short briefings of special interest to content technology selection teams ... Continue Reading
Added By Tony Byrne on 23-Feb-2010
Today we released a new advisory paper, "How the New Platforms vs. Products Debate Impacts Your Success." Subscribers to any of our EI Watch, SharePoint Watch, and CMS Watch research streams can ... Continue Reading
Added By Alan Pelz-Sharpe on 22-Feb-2010
For years now Google has played fast and loose with information confidentiality and privacy issues. As if further proof were needed ... Continue Reading
Added By Tony Byrne on 22-Feb-2010
Mega-vendor Open Text announced today that it would acquire fellow Canadian vendor, NStein. NStein was known mostly for its text-mining / text analytics tools, but over the years took a circuitous route ... Continue Reading
Added By Alan Pelz-Sharpe on 22-Feb-2010
Over the last few weeks there has been a flurry of media interest in the fact that SAP is reselling EMC Documentum and Open Text products. It's a flurry (bordering on blizzard) that is of little or no relevance to actual buyers of these software products ... Continue Reading
Added By Alan Pelz-Sharpe on 22-Feb-2010
Welcome to the Real Story Group! For my colleagues and I this is an exciting time, and part of a continuing adventure that I hope you will join. ... Continue Reading
Added By Tony Byrne on 17-Feb-2010
Welcome to the Real Story Group. Today we cut over to our new website(s) ... Continue Reading
Added By Tony Byrne on 11-Feb-2010
Early next week, we will be re-launching this website, adding some new sites, and at a more fundamental level, revamping the way we serve our customers. ... Continue Reading
Added By Kas Thomas on 9-Feb-2010
Buyers of the Linux and UNIX versions of FAST's Enterprise Search Platform (ESP) got some bad news the other day: It'll now be necessary to switch to a Windows server platform, or else move to some other product for enterprise search ... Continue Reading
Added By Adriaan Bloem on 8-Feb-2010
At times I get the feeling the content technologies aren't affected by the economic downturn. Some of the vendors we cover have come out with early reports on their performance over 2009, and so far the news is good ... Continue Reading
Added By Alan Pelz-Sharpe on 8-Feb-2010
Our colleagues over at Forrester recently undertook some interesting research regarding content management investment attitudes in 2010 (DM, RM and WCM). The overall finding was along the lines one might expect ... Continue Reading
Added By Alan Pelz-Sharpe on 3-Feb-2010
Our job here is to advise buyers of technology, never vendors. But today I am going to make an exception and give the vendors out there a solid tip. Do your homework before responding to RFPs ... Continue Reading
Added By Tony Byrne on 20-Jan-2010
We're looking to hire a UK- or Europe-based (with native English) sales and support executive. You can ... Continue Reading
Added By Adriaan Bloem on 18-Jan-2010
For those vendors with solid profits, it's a buyer's market. SDL, parent company of such products as Tridion, Trados, Trisoft, and XySoft, announced the acquisition of Dutch e-commerce vendor Fredhopper today. ... Continue Reading
Added By Alan Pelz-Sharpe on 15-Jan-2010
I heard the words "Deep Web" used this week at an industry gathering. It's something I have not heard in quite a while, and looking around me in the room I figured that few people there had any idea what this term actually refers to ... Continue Reading
Added By Kas Thomas on 13-Jan-2010
The search technology marketplace is getting much more specialized, with important implications for you the customer. There are at least two different ways that software can specialize: Functionally and Vertically ... Continue Reading
Added By Adriaan Bloem on 12-Jan-2010
Regular readers of this blog know that Surfray's MondoSearch and Ontolica (search for SharePoint) products have a bit of a checkered past. First vendor MondoSoft went bankrupt; it was then sold to SurfRay; then SurfRay went bankrupt; then it was restructured to SurfRay 2009. But I'm happy to report that the Danish company now seems to be doing a lot better ... Continue Reading
Added By Adriaan Bloem on 8-Jan-2010
What if finding that one bit of information is of vital importance? Well, it may not have been the main story angle of last month's attempted terrorist attack, but we've certainly heard a lot about how good information management might have prevented the attempted airline bombing. ... Continue Reading
Added By Kas Thomas on 6-Jan-2010
It's not often that a well-known vendor simply vacates the software space, effectively forfeiting a chunk of the market to competitors. But that's what Open Text has decided to do with its main enterprise search offering. ... Continue Reading
Added By Theresa Regli on 5-Jan-2010
Today we release an update to our Search & Information Access subscription service. (You can download a free sample here.) ... Continue Reading
Added By Tony Byrne on 16-Dec-2009
Yesterday we issued our twelve predictions for 2010. Once again, I'll look back at our 2009 predictions and see how we did ... Continue Reading
Added By Jarrod Gingras on 15-Dec-2009
With only a few weeks left in 2009, it's time for our team of CMS Watch analysts to reveal our 2010 predictions, where we make our best guesses as to what the Content Technology industry will hold for you in the new year ... Continue Reading
Added By Kas Thomas on 8-Dec-2009
Subscribers to our Search and Information Access Research are well aware that we've been increasing our coverage of Apache Lucene lately, in keeping with the phenomenal -- and still growing -- popularity of Apache's well-known open-source search engine ... Continue Reading
Added By Adriaan Bloem on 7-Dec-2009
Maybe it's because a Google Appliance is an actual, physical machine, and not just an intangible piece of software. But the question that keeps popping up is "can you actually keep it running once the 2-year license runs out?" ... Continue Reading
Added By Tony Byrne on 2-Dec-2009
We've just updated our "Content Technology Vendor Map" for 2010 ... Continue Reading
Added By Adriaan Bloem on 23-Nov-2009
Last year I blogged about several free enterprise search solutions, and it looks Coveo is now bringing coffee to the free beer party I described back then. A couple of weeks ago the vendor announced "Expresso," "your free entry to enterprise search." ... Continue Reading
Added By Theresa Regli on 13-Nov-2009
Earlier this year I caused quite a stir when I predicted the death of taxonomies. Taxonomists worldwide told me I was an idiot, nuts, completely delusional. Some were deeply concerned that their jobs were threatened, as if employers would change org charts based on my prediction. Others secretly told me they agreed ... Continue Reading
Added By Alan Pelz-Sharpe on 11-Nov-2009
As subscribers who received our recent advisory paper know, there is plenty to be excited about in SP2010, especially if you are a part of the SharePoint channel of resellers, consultants, developers, and system integrators. But over the past few weeks I have been noticing something of a shadow side to this excitement ... Continue Reading
Added By Kas Thomas on 11-Nov-2009
I've been covering IBM's search technology (for our Search and Information Access Research) for two years now, and I confess that I've never quite totally understood the strategy (if there is one) behind IBM OmniFind Yahoo! Edition (OYE) ... Continue Reading
Added By Kas Thomas on 28-Oct-2009
Anyone who's been watching the search space for a while knows that Apache Solr -- the popular open-source search server built on Lucene -- is the elephant in the room for a great many product-selection teams these days. It may be an exaggeration to say that most product-selection discussions begin with ... Continue Reading
Added By Adriaan Bloem on 20-Oct-2009
Google released a fairly significant version 6.2 of its appliance today. There's a very corporate YouTube video summarizing the main novelties, and a quirky one about the one spotlighted for this release -- the "Self Learning Scorer," which uses indirect feedback from clickthroughs to improve ranking ... Continue Reading
Added By Alan Pelz-Sharpe on 12-Oct-2009
Later this week I will be at the ARMA Expo in Orlando ... Continue Reading
Added By Tony Byrne on 30-Sep-2009
Last week I heard Marko Hurst give a nice talk on search analytics, the topic of a forthcoming book he's co-authoring with Lou Rosenfeld. Marko emphasized the importance of integrating quantitative and qualitative analysis in any user experience effort ... Continue Reading
Added By Tony Byrne on 23-Sep-2009
Had a nice chat the other day with an old acquaintance who previously held two interesting jobs: as a practice lead at a major technology analyst firm, as well as heading up "analyst relations" for a major vendor. This is not uncommon; there's a revolving door between staff at vendors and analyst firms ... Continue Reading
Added By Shawn Shell on 14-Sep-2009
SurfRay, maker of Ontolica and twice bankrupt search software company, announced availability of Ontolica 4.0 for SharePoint. This new version, according to the announcement, includes ... Continue Reading
Added By Kas Thomas on 18-Aug-2009
Anyone who's been involved in a corporate-taxonomy project knows exactly how the terms "tedium," "tiresome," and "taxonomy" are related. Each derives from the other. ... Continue Reading
Added By Tony Byrne on 29-Jul-2009
Longtime information management guru Bob Boiko is a modest guy. You won't hear him blowing his own trumpet, so I will ... Continue Reading
Added By Theresa Regli on 24-Jul-2009
This week we released an update of our Search & Information Access Report 2009 ... Continue Reading
Added By Theresa Regli on 22-Jul-2009
Today I took part in a lively panel about enterprise search at ACM's SIGIR (Special Interest Group for Information Retrieval) conference in Boston ... Continue Reading
Added By Tony Byrne on 16-Jul-2009
Intranets have been around for more than in a decade in many enterprises, yet developing an effective intranet remains a puzzle for many information and communications managers ... Continue Reading
Added By Kas Thomas on 14-Jul-2009
A while back, I wrote about our decision to expand our coverage of Apache Lucene for the Search and Information Access Report, based on what seemed like an accelerating rate of adoption of Lucene and related technologies ... Continue Reading
Added By Adriaan Bloem on 13-Jul-2009
A lot of my time is spent evaluating technology, and I have a confession to make: the licensing is one of the least spectacular bits to review. ... Continue Reading
Added By Theresa Regli on 2-Jul-2009
As Murraymania swept the UK, I settled into my seat on Court No. 2 last week, on Wimbledon's always-action-packed middle Saturday ... Continue Reading
Added By Adriaan Bloem on 30-Jun-2009
In a clip on YouTube, an interviewer asks passersby in Times Square what a browser is.The surprising result: many think it's a search engine ... Continue Reading
Added By Adriaan Bloem on 30-Jun-2009
A few months ago, I blogged about ISYS offering their document converter filters as a separate component. My thought was these would come in handy to add on ... Continue Reading
Added By Kas Thomas on 25-Jun-2009
As I talk to people in the content-technology industry (if I may call it that), I'm struck by a common thread that has begun to emerge in conversations involving roadmaps and futures ... Continue Reading
Added By Adriaan Bloem on 11-Jun-2009
Last week, I posted a highly critical comment on Google's marketing of the Appliance, version 6 ... Continue Reading
Added By Adriaan Bloem on 2-Jun-2009
The release of a new major version of the Google Search Appliance usually creates lots of excitement, but that excitement fades quickly once people start to use the machines for real ... Continue Reading
Added By Tony Byrne on 27-May-2009
At CMS Watch, we're advocates only for you, the technology customer. But sometimes the customer is unreasonable ... Continue Reading
Added By Adriaan Bloem on 25-May-2009
After months of high anticipation of what this "Google killer" would bring, Wolfram Alpha was finally opened to the public a week ago ... Continue Reading
Added By Adriaan Bloem on 20-May-2009
There's too much here to write up in one blog post, so I'll pick one of the cherries for you here. Last week's Enterprise Search Summit in New York ended with roundtable discussions ... Continue Reading
Added By Tony Byrne on 11-May-2009
Next week you can find Alan and I at Interop 2009 in Las Vegas. We'll have a booth there to show some of CMS Watch's latest research, so feel free to stop by and say hello ... Continue Reading
Added By Tony Byrne on 8-May-2009
I had the pleasure of participating in the JBoye 09 conference in Philadelphia, USA earlier this week ... Continue Reading
Added By Adriaan Bloem on 6-May-2009
I'm excited to be headed over to New York next week. The Enterprise Search Summit 2009 brings together a veritable who's-who in search ... Continue Reading
Added By Theresa Regli on 24-Apr-2009
When I think of Earls Court, London, the first thing that comes to mind for me is the many Led Zeppelin concerts I grew up listening to that were recorded in this hallowed venue ... Continue Reading
Added By Adriaan Bloem on 21-Apr-2009
Meet Stan, the everyman, who'll try to sell you on Vivisimo Velocity enterprise search software ... Continue Reading
Added By Adriaan Bloem on 8-Apr-2009
One of those easy-to-overlook but important details of a search engine: will it actually read your files? ... Continue Reading
Added By Tony Byrne on 7-Apr-2009
That would be David Pogue, New York Times technology columnist and author of the ... Continue Reading
Added By Adriaan Bloem on 26-Mar-2009
A rather quaint trait of the Apache Lucene project's homepage is that the search is actually powered by Google ... Continue Reading
Added By Kas Thomas on 20-Mar-2009
Yesterday, OASIS (the standards body behind things like DocBook and BPEL) approved a new standard ... Continue Reading
Added By Tony Byrne on 18-Mar-2009
Autonomy's acquisition of Interwoven formally closed yesterday ... Continue Reading
Added By Adriaan Bloem on 18-Mar-2009
Spring is here, and, as in Autumn, this means new products released and new version numbers ... Continue Reading
Added By Adriaan Bloem on 15-Mar-2009
About a month ago, I reported that SurfRay was in bankruptcy. It has only taken a few weeks, but it seems the company has been revived. ... Continue Reading
Added By Adriaan Bloem on 13-Mar-2009
When enterprise search vendors say they're moving into Business Intelligence, I walk to my closet to take out my skepticism hat. ... Continue Reading
Added By Adriaan Bloem on 10-Mar-2009
Demokritos would be proud: if you look very closely, you'll see that Omniture's "SiteSearch" offering is actually composed of Atomz ... Continue Reading
Added By Jarrod Gingras on 6-Mar-2009
We've put together a schedule (pdf) of when we'll be presenting and when we'll be available for office hours at Booth #320 ... Continue Reading
Added By Jarrod Gingras on 5-Mar-2009
Based on feedback from you, we've modified our subscription options a bit ... Continue Reading
Added By Tony Byrne on 3-Mar-2009
CMS Watch seeks a Technology Analyst based in the UK or continental Europe to evaluate Web Content Management and other Content Technology vendors ... Continue Reading
Added By Tony Byrne on 3-Mar-2009
Today we updated our semi-famous "subway map" for 2009 ... Continue Reading
Added By Theresa Regli on 26-Feb-2009
Today we release our 2009 Cross-Checktm chart for enterprise search and information access ... Continue Reading
Added By Theresa Regli on 25-Feb-2009
In a little less than a month's time, I'll be teaching a half-day course on Enterprise Search Technology in London ... Continue Reading
Added By Alan Pelz-Sharpe on 17-Feb-2009
You really can't envy the task of records managers in the public or private sector. Many are still tasked with archiving hard copies of ... Continue Reading
Added By Tony Byrne on 12-Feb-2009
Fine summary in CIO Magazine's blog, about various customer "gag orders" some major ERP vendors are attempting to impose contractually ... Continue Reading
Added By Alan Pelz-Sharpe on 12-Feb-2009
"Nobody ever got fired for buying IBM" -- so the saying goes ... Continue Reading
Added By Adriaan Bloem on 10-Feb-2009
We've had to wait a while: ever since Microsoft acquired Fast Search & Transfer almost exactly a year ago, the big question was what would happen to both FAST ESP and Microsoft's SharePoint ... Continue Reading
Added By Adriaan Bloem on 10-Feb-2009
I've reported on the troubles at Danish search vendor Surfray before, but it seems that it is now curtains for the company ... Continue Reading
Added By Kas Thomas on 31-Jan-2009
At 1430 hours UTC on Saturday, January 31, the unthinkable happened. Google malfunctioned. ... Continue Reading
Added By Kas Thomas on 26-Jan-2009
For the most recent edition of the Search and Information Access Report, I had the opportunity to help expand our coverage of Apache Lucene. ... Continue Reading
Added By Tony Byrne on 23-Jan-2009
"Channel partners" are consulting or integration firms that implement or provide supplementary services to a software vendor's technology ... Continue Reading
Added By Adriaan Bloem on 23-Jan-2009
It has taken a while, but with a continuing investigation by the Norwegian police and restating of earnings over 2006/2007, Microsoft is cutting itself ... Continue Reading
Added By Alan Pelz-Sharpe on 22-Jan-2009
We're looking to hire a full-time Marketing Associate ... Continue Reading
Added By Alan Pelz-Sharpe on 22-Jan-2009
Today Autonomy announced that they intend to buy Interwoven. ... Continue Reading
Added By Adriaan Bloem on 19-Jan-2009
Surfray, the company that acquired Mondosoft after the latter's bankruptcy, continues to encounter heavy weather itself. ... Continue Reading
Added By Adriaan Bloem on 19-Jan-2009
I stumbled across an eWeek story about Cross-Language Enterprise Search, launched last month on Google Code. It's an add-on for the Google Appliance ... Continue Reading
Added By Alan Pelz-Sharpe on 10-Jan-2009
Customer-driven, web self-service will surely become a dominant theme for 2009. ... Continue Reading
Added By Janus Boye on 19-Dec-2008
November brought bad news for all Livelyzens ... Continue Reading
Added By Alan Pelz-Sharpe on 18-Dec-2008
One of my favorite little phrases is "double edged sword," and I found a perfect application for it recently, in a discussion of "incumbent" vendors ... Continue Reading
Added By Tony Byrne on 16-Dec-2008
Sitting through countless vendor demos to clients over the past couple of years, I've noticed a trend -- at least among Web CMS and Portal vendors -- of sales engineers ("SEs") emphasizing sales over engineering ... Continue Reading
Added By Tony Byrne on 16-Dec-2008
Today we released our annual predictions for 2009 ... Continue Reading
Added By Adriaan Bloem on 2-Dec-2008
Talking about SharePoint in Copenhagen today and yesterday reminded me of an interesting point ... Continue Reading
Added By Theresa Regli on 1-Dec-2008
This week, my colleagues Jarrod, Alan and I will be at the Online Information Conference in London... ... Continue Reading
Added By Adriaan Bloem on 1-Dec-2008
With recession clouds forming, there just has to be a silver lining. And thanks to Autonomy, I now know what it is: ... Continue Reading
Added By Jarrod Gingras on 25-Nov-2008
It has become fashionable lately to declare that search is dead ... Continue Reading
Added By Jarrod Gingras on 20-Nov-2008
Recently, I've heard several people make the statement that "law firms grow most during tough economic times" ... Continue Reading
Added By Kas Thomas on 19-Nov-2008
A recent press release concerning ArnoldIT's Google monitoring service piqued my interest ... Continue Reading
Added By Tony Byrne on 19-Nov-2008
I recently had a wide-ranging interview with Government Computer News ... Continue Reading
Added By Tony Byrne on 17-Nov-2008
You can now review the schedule for the late March AIIM Expo 2009, to be held in Philadelphia, PA, USA ... Continue Reading
Added By Adriaan Bloem on 10-Nov-2008
While I was at jboye08, talking about enterprise search, Google snuck up from behind and surprised me ... Continue Reading
Added By Kas Thomas on 30-Oct-2008
What's wrong with this picture? ... Continue Reading
Added By Kas Thomas on 27-Oct-2008
I've spent a lot of time recently researching various information-access technologies and search products, and I had a bit of an "Aha moment" the other day... ... Continue Reading
Added By Janus Boye on 26-Oct-2008
On Friday Microsoft announced a few interesting details on the next service pack for SharePoint. ... Continue Reading
Added By Janus Boye on 26-Oct-2008
I've just started new research on how Google's many enterprise tools are being used ... Continue Reading
Added By Tony Byrne on 24-Oct-2008
I've been advising a large enterprise in the midst of a somewhat complex Web CMS and Component Content Management implementation ... Continue Reading
Added By Alan Pelz-Sharpe on 21-Oct-2008
Every day I am assaulted by a barrage of press releases, almost all of which contain nothing of interest ... Continue Reading
Added By Tony Byrne on 17-Oct-2008
We're looking forward very much to the annual J. Boye conference in Aarhus, Denmark during the first week in November, because ... Continue Reading
Added By Adriaan Bloem on 16-Oct-2008
It's official: Fast Search & Transfer has been charged with accounting fraud ... Continue Reading
Added By Alan Pelz-Sharpe on 16-Oct-2008
I have decided that I love user group meetings, and I want to go to more, so please invite me to yours... ... Continue Reading
Added By Theresa Regli on 12-Oct-2008
At CMS Watch we love Italy and many things Italian.... ... Continue Reading
Added By Theresa Regli on 8-Oct-2008
A former colleague of mine, one of the smartest engineers I have ever had the pleasure of working with, recently attended "developer training" for WCM vendor ... Continue Reading
Added By Kas Thomas on 2-Oct-2008
Remember Google the way it was in 2001? ... Continue Reading
Added By Tony Byrne on 24-Sep-2008
Yesterday Google sponsored lunch at the KM World and Intranets 2008 conference, and while we noshed on chicken ... Continue Reading
Added By Adriaan Bloem on 12-Sep-2008
If you're a regular reader of this blog -- or our various reports -- the HartmanEVENT 2008 in Utrecht, The Netherlands next week ... Continue Reading
Added By Tony Byrne on 8-Sep-2008
What happens when Google calls old pages "news "? ... Continue Reading
Added By Adriaan Bloem on 3-Sep-2008
My girlfriend really doesn't like spiders, so I regularly get to roll up my newspaper and squash one. I'm not so much afraid of them, but that's starting to change: they can be lethal to a website ... Continue Reading
Added By Janus Boye on 29-Aug-2008
Search is important to most SharePoint projects, but unfortunately it is also something that ... Continue Reading
Added By Adriaan Bloem on 18-Aug-2008
Google has announced its new Search Appliance, version 5.2. ... Continue Reading
Added By Theresa Regli on 4-Aug-2008
I'm thrilled to invite you to two seminars and a full-day conference on enterprise search, findability and information architecture, taking place next month in the wonderful cities of Copenhagen and London ... Continue Reading
Added By Adriaan Bloem on 1-Aug-2008
As the buzz has it, public website search engine Cuil is the new Google challenger ... Continue Reading
Added By Shawn Shell on 1-Aug-2008
The SharePoint IT Pro Documentation Team recently published a blog post on the various Microsoft "enterprise" search technologies. The post did a nice job of clarifying the role of each of Microsoft's various search tools, save FAST ... Continue Reading
Added By Tony Byrne on 23-Jul-2008
A new season brings an updated vendor map: ... Continue Reading
Added By Shawn Shell on 18-Jul-2008
Through the SharePoint product team's MSDN blog, Microsoft announced that it had released a significant infrastructure update for SharePoint ... Continue Reading
Added By Tony Byrne on 11-Jul-2008
We're pleased that CMS Watch now covers ten different technologies, but I suspect that many of you take an interest in only one or two families of tools ... Continue Reading
Added By Kas Thomas on 9-Jul-2008
In the future, your search system may need to scale to handle billions of documents. For some companies, the future is now. ... Continue Reading
Added By Adriaan Bloem on 5-Jul-2008
The Fast Search & Transfer news continues to keep me on my toes. ... Continue Reading
Added By Kas Thomas on 26-Jun-2008
As one of the authors of our Enterprise Search Report 2008, I've been spending a lot of time lately looking at search technology and talking to folks who care deeply about the subject ... Continue Reading
Added By Alan Pelz-Sharpe on 19-Jun-2008
Today we read about yet another major financial scandal allegedly exposed through the discovery of an e-mail message from ... Continue Reading
Added By Adriaan Bloem on 3-Jun-2008
Apparently, when I previously wrote about Carrie's hand reaching out from the grave, the metaphor was too subtle. ... Continue Reading
Added By Alan Pelz-Sharpe on 2-Jun-2008
You may remember a while back we launched our little competition to come up with a new name for our vendor positioning chart ... Continue Reading
Added By Adriaan Bloem on 30-May-2008
I vividly remember being terrified as a child by the movie Carrie. The closing scene ... Continue Reading
Added By Kas Thomas on 22-May-2008
Lawyers were well represented (you might say) at this year's Enterprise Search Summit in New York. At times, ESS felt more like an e-discovery conference ... Continue Reading
Added By Adriaan Bloem on 16-May-2008
Searching information -- really, how hard can it be? So, why wouldn't you go out and get a search engine that's for free ... Continue Reading
Added By Alan Pelz-Sharpe on 16-May-2008
As you know at CMS Watch we write critical product evaluations to help you avoid expensive procurement and deployment mistakes ... Continue Reading
Added By Theresa Regli on 9-May-2008
The worlds of SEO and enterprise search are not as far apart as you might think. Let me explain. ... Continue Reading
Added By Janus Boye on 3-May-2008
When budget-building time comes up, many technology customers face the interesting question of how much money to put aside for new software licenses ... Continue Reading
Added By Shawn Shell on 25-Apr-2008
In our SharePoint Report 2008 we discuss SharePoint's shortcomings and strengths in the search space ... Continue Reading
Added By Alan Pelz-Sharpe on 6-Apr-2008
Since moving to the US in 2002 I have become a fan of The Atlantic magazine, and in particular the last page of each edition that contains the "Word Fugitives" column ... Continue Reading
Added By Theresa Regli on 1-Apr-2008
Great theater. Awesome Indian food. Hyde Park in springtime ... Continue Reading
Added By Theresa Regli on 25-Mar-2008
At the AIIM Expo in Boston and Documation Paris earlier this month, I met with several enterprise search vendors, old and new. There's a growing movement afoot to de-throne the old guard ... Continue Reading
Added By Kas Thomas on 22-Mar-2008
The JBoss folks have launched an ambitious new open-source project that is so breathtaking in scope, it defies easy categorization, even though (ironically) it is largely about categorization. ... Continue Reading
Added By Theresa Regli on 21-Mar-2008
My colleagues Tony Byrne and Adriaan Bloem recently wrote up a summary of pros and cons, as well as offered sound advice, regarding the Google Search Appliance ... Continue Reading
Added By Adriaan Bloem on 18-Mar-2008
CM Pros organized an event on the topic of enterprise search last week, with two case-study presentations and a fair bit of discussion among attendees. ... Continue Reading
Added By Adriaan Bloem on 17-Mar-2008
In the latest shuffle in enterprise search, SAS, known for business intelligence and analytics software, has announced today it acquired Teragram, natural language processing specialists ... Continue Reading
Added By Theresa Regli on 13-Mar-2008
Much like "le brunch" has infiltrated the Paris restaurant scene, Anglophone phrases like le CRM, l'ERP and l'ECM were omnipresent at Documation Paris this week. So were vendors at the conference podium ... Continue Reading
Added By Theresa Regli on 12-Mar-2008
Conference events and tracks are getting nichey-er and more specific, and rightly so, as every year the knowledge we accumulate about content technology gets deeper and more nuanced, which begs more specific presentations and probing questions from implementers ... Continue Reading
Added By Shawn Shell on 10-Mar-2008
Microsoft held their second SharePoint Conference in Seattle last week. By all accounts the turnout was well beyond ... Continue Reading
Added By Adriaan Bloem on 7-Mar-2008
Web CMS vendor SDL Tridion has opened a new office in Germany, almost eight years to the date after their first attempt ... Continue Reading
Added By Tony Byrne on 5-Mar-2008
Herewith some random thoughts on the first half of the 3-day AIIM Conference & Expo in Boston, MA, USA ... Continue Reading
Added By Tony Byrne on 5-Mar-2008
Many different tools -- and scores of vendors -- fall under the rubric of "content technologies." Can they be organized on a single page? ... Continue Reading
Added By Jarrod Gingras on 3-Mar-2008
Though we are not psychiatrists, as technology evaluators covering various content technologies, we spend many hours listening to some sad stories of software implementations gone wrong... ... Continue Reading
Added By Tony Byrne on 29-Feb-2008
I'll be moderating a morning keynote panel at the AIIM Expo in Boston, MA, USA, entitled "The Future of Information Management: The CIO's Perspective." ... Continue Reading
Added By Theresa Regli on 19-Feb-2008
As my scrupulous colleague Adriaan Bloem pointed out last month about Google, sometimes vendors and their marketing evolve more quickly than products themselves ... Continue Reading
Added By Janus Boye on 19-Feb-2008
jboye08, the annual international web conference in November in Aarhus, Denmark has begun accepting speaker proposals ... Continue Reading
Added By Theresa Regli on 17-Feb-2008
Kevin Kelly recently wrote a superb commentary on what adds value to digital content, called "Better Than Free." Free content is everywhere, so what compels, and will compel, people to pay for it? ... Continue Reading
Added By Theresa Regli on 14-Feb-2008
Today we release an update and a new edition of our Enterprise Search Report 2008.... ... Continue Reading
Added By Theresa Regli on 6-Feb-2008
More quiet than the news of Microsoft's acquisition of FAST Search & Transfer was the recent announcement that enterprise search vendor Endeca has received $15 million in funding from the venture arms of Intel and SAP ... Continue Reading
Added By Alan Pelz-Sharpe on 1-Feb-2008
Wall Street Journal columnist Lee Gomes wrote an interesting piece about industry analyst firm The Aberdeen Group ... Continue Reading
Added By Theresa Regli on 30-Jan-2008
We all have our computer time-wasters. For some it's games, for others, IM'ing with friends. For me, it's the geo-web ... Continue Reading
Added By Tony Byrne on 22-Jan-2008
We're looking for a full-time technology/industry analyst to join our growing team ... Continue Reading
Added By Theresa Regli on 20-Jan-2008
We'd like to welcome Barbara Feldman, our new Customer Relationship Manager, who joined us on January 2nd ... Continue Reading
Added By Adriaan Bloem on 17-Jan-2008
With every vendor acquisition, and the uncertainty this brings for existing customers, I see self-perceived competitors step in with cut-rate offers to "upgrade" to their technology. But I was still surprised to see Google ... Continue Reading
Added By Adriaan Bloem on 8-Jan-2008
Of course, with last year's upheaval at Fast Search & Transfer, there has been speculation of the company being acquired. And most were quick to agree that Microsoft would be a likely buyer ... Continue Reading
Added By Theresa Regli on 26-Dec-2007
There's no time like the holidays for catching up on back issues of The Economist (don't worry, we're baking cookies, too), and this morning I found myself engrossed by a tale of pattern matching ... Continue Reading
Added By Tony Byrne on 14-Dec-2007
That's the title of a badly-needed new book by Martin White. At CMS Watch, we tend to focus on search technology, with an eye toward helping ... Continue Reading
Added By Theresa Regli on 10-Dec-2007
Last week, after giving a keynote on the current and future of Enterprise Search at the Online Information conference in London, the first question asked of me was, "Why shouldn't I just get Google? It's what my boss thinks is best." ... Continue Reading
Added By Janus Boye on 5-Dec-2007
Almost exactly a year after MOSS 2007 was released, Joel Olesen, Sr. Technical Product Manager at Microsoft, finally shed some light on future product plans ... Continue Reading
Added By Tony Byrne on 22-Nov-2007
Here in the USA it is "Thanksgiving" holiday -- a very pleasant time when we gather with family and declare our various gratitudes. In that spirit, I'll list some content technology things for which, I think, we can all be grateful ... Continue Reading
Added By Adriaan Bloem on 18-Nov-2007
While writing reviews for the new Enterprise Search Report, I found myself frequently saying you should test the effectiveness of a given product against your own corpus of content, which is reiterated in the Report's "Advice" section. But I can't help ... Continue Reading
Added By Jarrod Gingras on 14-Nov-2007
We have just a few spots remaining for a class I'll be teaching on Information Organization and Access in New York from December 10-13, 2007 ... Continue Reading
Added By Jarrod Gingras on 12-Nov-2007
This past week at the Enterprise Search Summit in San Jose, CA, I had a chance to meet up with some representatives of Mondosoft. In the wake of their bankruptcy announcement and SurfRay gobbling up the pieces, they appear to have emerged relatively unscathed under new Surfray ownership. ... Continue Reading
Added By Alan Pelz-Sharpe on 8-Nov-2007
Has enterprise search finally reached the tipping point? Yes, seemed to be the conclusion of many of the experts here at the Enterprise Search Summit West ... Continue Reading
Added By Adriaan Bloem on 7-Nov-2007
Microsoft has announced an update to the mouthful "Microsoft Office SharePoint Server for Search 2007" -- which is now called "Search Server 2008", but is still the somewhat stripped-down version of the full search engine ... Continue Reading
Added By Tony Byrne on 6-Nov-2007
Today we released the Enterprise Search Report 2008, evaluating 18 major search vendors. We'll be discussing more about different marketplace trends and vendors in the coming weeks. For now, our initial release focuses on the stunted promise of hosted search, ... Continue Reading
Added By Jarrod Gingras on 26-Oct-2007
As Phil Kemelor points out, the VisualSciences sale to Omniture should cause customers to ready themselves for a bumpy ride. Customers of VisualSciences' web content management service, Publish, and their hosted search service, Search, will continue to endure the uncertainty ... Continue Reading
Added By Adriaan Bloem on 26-Oct-2007
...and sold to the bidder in the back. According to Danish website Computerworld, enterprise search vendor Mondosoft, which is currently in liquidation, has been bought by fellow countrymen ... Continue Reading
Added By Alan Pelz-Sharpe on 23-Oct-2007
Major enterprise search vendor Autonomy announced today that they will acquire Meridio, the Northern Ireland-based Records Management vendor which had originally hitched its wagon to Microsoft SharePoint ... Continue Reading
Added By Alan Pelz-Sharpe on 22-Oct-2007
Autumn is conference season here in the US, and one of the events I am most looking forward to is KMWorld in San Jose, California, from 6-8th November. ... Continue Reading
Added By Tony Byrne on 16-Oct-2007
Fellow analyst Mike Maziarka recently went over to the dark side (he now works for portal/middleware vendor BEA -- good catch for them). That's too bad, because Mike and I had a modest tradition of holding freewheeling "Town Hall" debates at industry conferences. There's one big topic where we could always disagree: tagging ... Continue Reading
Added By Adriaan Bloem on 15-Oct-2007
According to the Danish financial newspaper Børsen, enterprise search vendor Mondosoft is now in liquidation (via Version2) ... Continue Reading
Added By Adriaan Bloem on 21-Sep-2007
If you're in the market for search technology, you probably hear a lot about faceted browsing, guided navigation, refining, clustering, categorization, and so on. Many of today's search engines attempt to present more than just keyword search. That's fine if your content has high-quality structured metadata, but what if you throw in thousands of Word documents where the "author" is defined as John Doe? ... Continue Reading
Added By Tony Byrne on 19-Sep-2007
There's a particular Dilbert cartoon making the rounds that pokes good fun at Web 2.0 in general and "folksonomies" in particular. Surely there is much to satirize here. ... Continue Reading
Added By Adriaan Bloem on 12-Sep-2007
This week, Autonomy announced that German call center provider Quelle.Contact has chosen its IDOL product "...to power its new Content Management System (CMS)." Hold on -- wasn't Autonomy in the enterprise search business? ... Continue Reading
Added By Theresa Regli on 26-Aug-2007
Like great bottles of wine or legendary concert performances, there are occasional taxonomy projects I hear about after the fact that I'm very sorry I missed. Recently in The New York Times, society and science columnist John Tierney reflected on the results of a taxonomy project at the University of Texas that attempted to classify all the reasons why people have sex ... Continue Reading
Added By Adriaan Bloem on 17-Aug-2007
Three weeks ago, Fast Search & Transfer announced a profit warning, readjusting its projected revenues to the $34 - $38 million range down from the $54 to $57 million the company expected only two months earlier. The company cited "changes in business practice with regard to the non-use of MoUs and the tightening of internal control procedures." ... Continue Reading
Added By Tony Byrne on 10-Aug-2007
Of course, the world doesn't need another 3-letter acronym. But we think this one's important. IOA stands for "Information Organisation & Access", a new AIIM certificate course developed by CMS Watch and taught by both of us around the world ... Continue Reading
Added By Tony Byrne on 9-Aug-2007
Today CMS Watch officially kicks off a formal training program. In conjunction with AIIM, we are providing classroom workshops (leading to official AIIM designations) in Information Organisation & Access (IOA) and Business Process Management (BPM). I'm very excited about these new courses. ... Continue Reading
Added By Adriaan Bloem on 20-Jul-2007
Both FAST and Microsoft have announced that they are "working together" on integrating FAST ESP with MOSS 2007. This has had analysts in a flurry, ... Continue Reading
Added By Adriaan Bloem on 18-Jul-2007
Google has announced the Custom Search Business Edition, an ad-free version of their Custom Search, which allows small to medium businesses to use the search engine to index and query their website or specific other websites. ... Continue Reading
Added By Theresa Regli on 16-Jul-2007
Recently I chatted with SchemaLogic CEO Jeff Dirks about the companyÂ’s new spin in the marketplace. The software formerly known as "taxonomy management software" is now "BSM" software or "Business Semantics Management." Call it what you will, it's still about managing categories and vocabularies for your content, which we all could do a bit better ... Continue Reading
Added By Phil Kemelor on 13-Jul-2007
If you're a Visual Sciences customer (i.e., HBX and Visual Site analytics, Publish CMS, or the former Atomz Search), you'd have to be a bit concerned by yesterday's report that the company is actively considering "unsolicited inquiries" to be acquired ... Continue Reading
Added By Alan Pelz-Sharpe on 15-May-2007
"When Search & ECM Collide" was the title of a tutorial I ran in New York yesterday. It's an important topic to explore as both Search vendors and ECM vendors both seem to believe that ... Continue Reading
Added By Theresa Regli on 26-Apr-2007
A couple of months ago, I got many reponses from fellow frustrated iPod owners to my post about how bad metadata in iPods makes for a bad user experience. The same was true last week at the AIIM Expo, when during my taxonomy tutorial, the audience was quick to point out the problems they endured transfering bad metadata from CDs to their online jukebox ... Continue Reading
Added By Adriaan Bloem on 6-Apr-2007
In a surprising move, Convera Corporation sold its RetrievalWare solution - which accounts for most of Convera's revenue - to Norwegian enterprise search vendor Fast Search & Transfer. With dwindling sales ... Continue Reading
Added By Tony Byrne on 7-Feb-2007
Google's recent announcement that it upgraded the "Mini" version of its Search Appliance ("GSA") inspires me to share some useful links that have been accumulating in open tabs ... Continue Reading
Added By Tony Byrne on 11-Jan-2007
CMS Watch contributing analyst Steve Arnold talks about search and related text mining technologies at Government Computer News. ... Continue Reading
Added By Tony Byrne on 4-Jan-2007
We've recently received inquiries from emerging technology teams at different enterprises asking for long-term access to all CMS Watch reports. So we've rolled out a year-long subscription package that provides a site license to all our products and each update, at a discount. Find details here. ... Continue Reading
Added By Tony Byrne on 22-Dec-2006
Theresa Regli explains how and why in the latest eDoc Magazine from AIIM... ... Continue Reading
Added By Apoorv Durga on 14-Dec-2006
IBM and Yahoo have announced a free enterprise search software. Called IBM OmniFind Yahoo! Edition, it neither uses IBM's nor Yahoo's technology for underlying search but instead runs on ... Continue Reading
Added By Tony Byrne on 8-Nov-2006
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Added By Janus Boye on 13-Sep-2006
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Added By Tony Byrne on 22-May-2006
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Added By Tony Byrne on 20-Apr-2006
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Added By Tony Byrne on 9-Feb-2006
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Added By Janus Boye on 8-Dec-2005
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Added By Tony Byrne on 21-Oct-2005
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Added By Tony Byrne on 26-Sep-2005
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