• Home
  • Research
  • What We Offer
  • Who We Are
  • Blog
  • Your cart is empty.
  • Log in
  • Purchase
  • Free Sample
  • Contact
  • Recent Entries
  • Get Custom Feeds
Team Blog

Enterprise Content Management blog posts

Apoorv Durga

Adobe To Acquire Day - First Take - ECM Perspective

Added By Apoorv Durga on 28-Jul-2010

Adobe Systems today announced their intent to acquire Day Software. We've seen Adobe featuring in many Content Management RFPs and although they had some of the necessary pieces including Adobe Contribute and LiveCycle, they were never taken seriously as a Content Management player. An OEM deal with Alfresco a few years back though well intentioned didn't help much but this announcement will surely change the situation dramatically. ... Continue Reading

Tony Byrne

Evaluating SharePoint 2010 as a Content Management Platform

Added By Tony Byrne on 22-Jul-2010

With SharePoint 2010, Microsoft has strongly promoted the platform's upgraded content management capabilities. Now that the hype is died down, and there are production implementations in the field, it's possible to take a harder look ... Continue Reading

Alan Pelz-Sharpe

Updated ECM evaluations released

Added By Alan Pelz-Sharpe on 20-Jul-2010

Today we are releasing a fairly substantial update to our ECM evaluation research. Over the past few months we have been looking in detail into product changes across some of the larger and better known ECM suite vendors ... Continue Reading

Alan Pelz-Sharpe

ECM Price Lists: Why the Secrecy?

Added By Alan Pelz-Sharpe on 13-Jul-2010

Yesterday morning I was reading through Oracle's recently updated price list (yes my Monday mornings really are that exciting). I was thinking that I have long valued the fact that I can access simple, clear and open prices from major vendors like Oracle, Microsoft and IBM. I might occasionally gasp at the prices listed ... Continue Reading

Tony Byrne

How to get the right vendors to respond to your RFP

Added By Tony Byrne on 12-Jul-2010

Many of our enterprise research customers are reporting an interesting trend: fewer responses to their RFPs (a.k.a., "tenders"). Even vendors they had at the top of their lists may decline to bid. This puzzles them ... Continue Reading

Alan Pelz-Sharpe

Justifying the cost of e-government

Added By Alan Pelz-Sharpe on 9-Jul-2010

There is an outcry in the UK at the moment over the cost of building and maintaining Government websites. The figures released by the government relating to individual department website costs ... Continue Reading

Tony Byrne

Don't ogle search if you really want content management

Added By Tony Byrne on 8-Jul-2010

I'll agree with mega-vendor Autonomy on one key point: Search technology is really important. But is it so important that search functionality should dominate your choice in a content management system? ... Continue Reading

Adriaan Bloem

SDL acquires XML editor Xopus

Added By Adriaan Bloem on 6-Jul-2010

After a long spending spree -- pretty much on anything XML -- SDL has now acquired small Dutch vendor Xopus ... Continue Reading

Jarrod Gingras

ECM3 Maturity Model - Version 2.0

Added By Jarrod Gingras on 28-Jun-2010

The community commons ECM Maturity Model (www.ECM3.org) progressed to v2.0 last week ... Continue Reading

Alan Pelz-Sharpe

ECM co-existence and the vuvuzela

Added By Alan Pelz-Sharpe on 25-Jun-2010

I'm in the middle of reviewing feedback for a number of ECM product evaluations that I'm presently updating.  The upgrade from minor version to minor version (1.7 to 1.8 etc) is usually heralded by loud marketing cries from the suppliers. Closer inspection though tends to reveal fixes and gaps plugged, rather than anything revolutionary ... Continue Reading

Alan Pelz-Sharpe

UK Budget Cuts and Public Sector IT

Added By Alan Pelz-Sharpe on 22-Jun-2010

In the UK today, the new Chancellor of the Exchequer George Osbourne will announce his emergency budget details. The one thing we know in advance is that this will contain some of the most severe cuts in recent history ... Continue Reading

Alan Pelz-Sharpe

ECM Awards in Africa and the UK

Added By Alan Pelz-Sharpe on 21-Jun-2010

One of the fun aspects of being an analyst is that people ask you to judge things.  Though we refrain from categorizing "best" products and vendors, judging actual projects that exemplify good information management practice is always ... Continue Reading

Alan Pelz-Sharpe

Day 4 UK Roadshow - more SharePoint indifference

Added By Alan Pelz-Sharpe on 17-Jun-2010

So here we are in London, the last stop on the UK ECM roadshow. London is certainly the biggest and busiest of the four events, with more from the private sector than public sector at this one ... Continue Reading

Alan Pelz-Sharpe

Automating manual processes - is it always worth the effort?

Added By Alan Pelz-Sharpe on 17-Jun-2010

For IT professionals it is taken as a matter of faith that automation improves efficiency, that making paper based documents and processes electronic is, in and of itself, a default benefit. But experience in the real world paints a more mixed and problematic picture ... Continue Reading

Alan Pelz-Sharpe

Day 3 UK Roadshow - Savvy Buyers

Added By Alan Pelz-Sharpe on 16-Jun-2010

Theme of the day? Difficult to say really, but if I were to choose two it would be the content chaos and archiving ... Continue Reading

Alan Pelz-Sharpe

Day 2 UK Roadshow - SharePoint skepticism

Added By Alan Pelz-Sharpe on 15-Jun-2010

Day 2 of the UK AIIM Roadshow and we are here at the Reebok Stadium Bolton (home of Bolton Wanderers football club). Theme of today amongst the attendees seems to be ... Continue Reading

Tony Byrne

Get your updated vendor subway map

Added By Tony Byrne on 15-Jun-2010

Here's our latest take on the marketplaces we cover. We still can't fit all the vendors we evaluate, but we're getting closer ... Continue Reading

Alan Pelz-Sharpe

UK roadshow diary Day One - dynamic publishing

Added By Alan Pelz-Sharpe on 14-Jun-2010

Day One of the AIIM UK Roadshow started in Glasgow, a place I know pretty well. The sessions were followed by a long but stunningly beautiful drive down ... Continue Reading

Apoorv Durga

Adapting Your Content Management Platform for Mobile Delivery

Added By Apoorv Durga on 14-Jun-2010

One of our predictions for this year was about the rise of mobile as a delivery channel -- much more closely integrated with your content technologies. Most vendors provide some sort of mechanism for delivering content to mobile channels ... Continue Reading

Alan Pelz-Sharpe

See you at the UK ECM Roadshow

Added By Alan Pelz-Sharpe on 10-Jun-2010

Just a note to say that I will be at each of upcoming AIIM UK Roadshow the week of the 14th June. I will be giving the closing keynote each day ... Continue Reading

Alan Pelz-Sharpe

Autonomy buys CA Information Governance - A First Take

Added By Alan Pelz-Sharpe on 9-Jun-2010

Autonomy today announced that it has acquired CA's (formerly Computer Associates) Information Governance assets. These consist primarily of two main products ... Continue Reading

Alan Pelz-Sharpe

No magic in eDiscovery

Added By Alan Pelz-Sharpe on 9-Jun-2010

In the American corporate world, eDiscovery is the "pain du jour," as requests to find and turn over documents grow exponentially ... Continue Reading

Alan Pelz-Sharpe

The case for Case Management - and Business Intelligence

Added By Alan Pelz-Sharpe on 8-Jun-2010

Both IBM and now EMC have recently touted their improved Case Management capabilities, so I thought it timely to take a look at this area in a little more detail ... Continue Reading

Alan Pelz-Sharpe

Video: Meeting the System Integrator

Added By Alan Pelz-Sharpe on 3-Jun-2010

I was myself once a systems integrator, and many of my friends still work for systems integrators. This is my roundabout way of saying sorry in advance for the following video ... Continue Reading

Shawn Shell

Is SharePoint too big for its own good?

Added By Shawn Shell on 1-Jun-2010

Microsoft has created much broader management capabilities and better integration services. SharePoint now carries many more enterprise features, like business intelligence reporting and managed metadata. The resulting package is an increasingly complex platform that may have become that very complicated tool it originally displaced ... Continue Reading

Alan Pelz-Sharpe

Multiple document silos - where to start?

Added By Alan Pelz-Sharpe on 31-May-2010

Virtually every customer of ours manages multiple document repositories. The document volumes stored in these repositories can get enormous; even smaller organizations can produce millions of documents, while the largest run to billions ... Continue Reading

Alan Pelz-Sharpe

More ECM fun - with SharePointing

Added By Alan Pelz-Sharpe on 27-May-2010

... Continue Reading

Alan Pelz-Sharpe

The ECM salesperson and buyer -- part 1

Added By Alan Pelz-Sharpe on 24-May-2010

The world of document management is not one that most people associate with fun, laughter and good times. It has been described (by me on occasion) as about as exciting as watching paint dry ... Continue Reading

Alan Pelz-Sharpe

Open Text as a potential fit for heterogeneous environments

Added By Alan Pelz-Sharpe on 19-May-2010

We have been updating our evaluation of Open Text for ECM this week, and I was musing with my colleague Apoorv that although Open Text is one of the largest ECM vendors in the market ... Continue Reading

Alan Pelz-Sharpe

One document management vendor to rule them all?

Added By Alan Pelz-Sharpe on 18-May-2010

Case in point: Today I chatted with the good people of Elkhart County, Indiana, about their experience of trying to consolidate all their document management needs to a single provider ... Continue Reading

Alan Pelz-Sharpe

EMC Documentum for your Case Management?

Added By Alan Pelz-Sharpe on 17-May-2010

One of the more interesting and surprising things to emerge from last week's EMC World event in Boston was that the core Documentum Content Server has been repositioned into the xCP (Intelligent Case Management) product stack. ... Continue Reading

Apoorv Durga

Compliance and the Role of Enterprise Content Management

Added By Apoorv Durga on 14-May-2010

Alan and I wrote this piece (requires free registration) for CFO Connect, a thought-leadership magazine for CFOs and other senior finance professionals operating in India. The idea was to introduce people to Compliance and how ECM's strong technology platform can help companies meet their compliance needs. ... Continue Reading

Apoorv Durga

Treating Content Migration Like a Real Project

Added By Apoorv Durga on 13-May-2010

I was reading the excellent Web Site Migration Handbook by our good friend and colleague David Hobbs -- and a quick Twitter exchange with him got me thinking about the importance of testing and QA in migration ... Continue Reading

Tony Byrne

Office-SharePoint 2010 Launch After-Party

Added By Tony Byrne on 12-May-2010

Microsoft and its partners have good reason to party, but for you the celebrations could come prematurely ... Continue Reading

Alan Pelz-Sharpe

EMC rebrands CMA (aka ECM) to IIG

Added By Alan Pelz-Sharpe on 12-May-2010

It seems to be acronym soup week, and though we can all be guilty of cooking this particular recipe at times, EMC is becoming a master chef ... Continue Reading

Alan Pelz-Sharpe

Shared Drive Addiction

Added By Alan Pelz-Sharpe on 11-May-2010

I have been in the document management business for over 20 years now, and though on the one hand ECM and Document Management technology has moved into the mainstream, in other regards it remains in the dark ages ... Continue Reading

Theresa Regli

Scoring spreadsheets, the bane of my life

Added By Theresa Regli on 11-May-2010

My colleague Alan Pelz-Sharpe and I frequently engage in friendly debate. Recently, we've been discussing the pros and cons of using scoring spreadsheets in the vendor evaluation process ... Continue Reading

Alan Pelz-Sharpe

ECM Family Trees, Part 3 - Autonomy

Added By Alan Pelz-Sharpe on 10-May-2010

So onto number three in our family tree mini-series, Autonomy. As a Brit that lives in the US, I find Autonomy an interesting vendor to watch ... Continue Reading

Tony Byrne

Ten reasons why governance is like sex

Added By Tony Byrne on 7-May-2010

At this week's J Boye conference in Philadelphia, I joined a panel reviewing some of the "hot topics" from the event. As you might expect at a gathering of web and intranet managers, the issue of governance kept recurring ... Continue Reading

Alan Pelz-Sharpe

CMIS - An important standard for buyers of ECM

Added By Alan Pelz-Sharpe on 6-May-2010

CMIS (Content Management Interoperability Specification) has been ratified as a standard by OASIS. What is it and what does it mean to buyers and users of ECM and Document Management technology? ... Continue Reading

Alan Pelz-Sharpe

UK ECM Roadshow in June

Added By Alan Pelz-Sharpe on 5-May-2010

One of the events that I most looking forward to this year is the AIIM UK Roadshow - 14-17 June ... Continue Reading

Apoorv Durga

Cricket, Lies, and....Content Management

Added By Apoorv Durga on 28-Apr-2010

They say nothing unites us Indians more than Cricket. Mash that up with Bollywood, big money, politics, as well as sleaze, and you get the multi-billion dollar Indian Premier League (IPL) ... Continue Reading

Tony Byrne

Webinar - Avoid ECM and WCM Project Failure

Added By Tony Byrne on 22-Apr-2010

Please join my colleague Alan Pelz-Sharpe next Tuesday, 27 April at 11am EDT for a free webinar, "Why ECM and WCM Projects Fail: Best Practices to Prevent Your Project From Failing" ... Continue Reading

Alan Pelz-Sharpe

ECM Family Trees Part 2 - EMC Documentum

Added By Alan Pelz-Sharpe on 19-Apr-2010

Let's move onto number two in our mini-series of ECM "family trees," EMC Documentum. (The first tree was Open Text.) ... Continue Reading

Alan Pelz-Sharpe

ECM Market Analysis Released

Added By Alan Pelz-Sharpe on 15-Apr-2010

We've just published our 2010 ECM and Document Management Market Analysis, and it makes for fascinating reading ... Continue Reading

Alan Pelz-Sharpe

ECM Suite Family Trees, Part 1 - Open Text

Added By Alan Pelz-Sharpe on 15-Apr-2010

This week I have been heads down reviewing RFP responses for a large ECM project. These vendor proposals could give readers the misimpression that the products in a complex suite of modules were all designed on the same drawing board ... Continue Reading

Alan Pelz-Sharpe

Records Management on the rise?

Added By Alan Pelz-Sharpe on 12-Apr-2010

I just finished reading an excellent article in Hedge Funds Review called "Records management in the new regulatory environment." It's piece that echoes much the same message I've been preaching for years now: ... Continue Reading

Alan Pelz-Sharpe

Professional services for ECM

Added By Alan Pelz-Sharpe on 9-Apr-2010

A common question asked by our advisory customers is whether they should use a software vendors' professional services arm. ... Continue Reading

Alan Pelz-Sharpe

Self Service Document Management

Added By Alan Pelz-Sharpe on 8-Apr-2010

When trying to explain what Document Management is to friends and family curious about my work, I often give ask them to think about the last time they visited the doctor or a hospital ... Continue Reading

Theresa Regli

The willful ignorance of business users

Added By Theresa Regli on 8-Apr-2010

One of my favorite parts of my job is the educational aspect - helping people new to content technology understand what it does and how it works. ... Continue Reading

Jarrod Gingras

Pardon the ECM Interruption

Added By Jarrod Gingras on 7-Apr-2010

This session will be a fast-paced debate exploring a variety of controversial ECM-related issues and trends ... Continue Reading

Alan Pelz-Sharpe

Big vendors dominate the ECM and Document Management Market

Added By Alan Pelz-Sharpe on 6-Apr-2010

This past week I have been working to update our ECM and Document Management market analysis ... Continue Reading

Jarrod Gingras

Think you can you stump these consultants?

Added By Jarrod Gingras on 1-Apr-2010

For the last several years, I've had the honor of hosting our Stump the Consultant panel at the info360: AIIM Expo ... Continue Reading

Tony Byrne

Pathbreaking research focuses on Human Cloud

Added By Tony Byrne on 1-Apr-2010

I'm delighted to announce today that we have just released new research on emerging technologies that will transfer live human beings to the Cloud ... Continue Reading

Jarrod Gingras

Hiring a UK/Europe Account Executive

Added By Jarrod Gingras on 31-Mar-2010

As we continue to grow globally, we're looking for a motivated account exec in the UK or Europe ... Continue Reading

Apoorv Durga

So what is your ECM story?

Added By Apoorv Durga on 31-Mar-2010

It's been a year now since we launched our ECM Maturity Model under Creative Commons, and it seems to have proven comprehensive as well as extensible for different groups adapting it for their specific environments ... Continue Reading

Jarrod Gingras

Selecting Wine and Software

Added By Jarrod Gingras on 31-Mar-2010

Theresa Regli recently recorded this video using one of her favorite analogies: selecting the right enterprise software is a lot like selecting the right wine to have with dinner ... Continue Reading

Jarrod Gingras

Happy 1st Birthday ECM3: ECM Maturity Model

Added By Jarrod Gingras on 25-Mar-2010

Last month marked the one-year anniversary of the open source ECM Maturity model, "ECM3" ... Continue Reading

Alan Pelz-Sharpe

Oracle 11g Imaging and Process Management makes a 3-horse race

Added By Alan Pelz-Sharpe on 25-Mar-2010

When Oracle acquired Stellent in 2006 I thought the best piece of technology they got their hands on was the imaging tools that Stellent had themselves previously acquired from Optika ... Continue Reading

Kas Thomas

Content management jobs on the rise -- still

Added By Kas Thomas on 24-Mar-2010

Whether the economy has begun to turn the corner, we don't know, but if this graph from Indeed.com is any indication, times have at least not been getting any worse for job-seekers with "content management" on their resumes ... Continue Reading

Tony Byrne

Finding the best vendor means treating bidders right

Added By Tony Byrne on 24-Mar-2010

Is it a buyers' market for content technologies? Some enterprises believe that technology suppliers are so hungry for business that they will line up for kilometers to respond to an RFP. ... Continue Reading

Alan Pelz-Sharpe

ECM Marketplace trends talk at Info360-AIIM

Added By Alan Pelz-Sharpe on 23-Mar-2010

I almost had a heart attack today when I realized that Info360 (previously AIIM Expo) is less than a month away. This year will be particularly busy for me as ... Continue Reading

Jarrod Gingras

What makes your project successful in the real world

Added By Jarrod Gingras on 19-Mar-2010

There are many ways to measure success of an information management project. Project leaders typically want to "help" your colleagues, but how do they know they're successful? ... Continue Reading

Alan Pelz-Sharpe

Holistic Information Management

Added By Alan Pelz-Sharpe on 17-Mar-2010

Whilst recently working on a change management initiative for one of our multinational clients, I had a bit of an "aha!" moment. I was in the midst of explaining to the assembled team members how their future information management system ... Continue Reading

Alan Pelz-Sharpe

Evaluating vendor proposals - Kill your spreadsheets

Added By Alan Pelz-Sharpe on 15-Mar-2010

As you may know, a lot of our work at the Real Story Group involves helping people make the right information management buying decisions. Not surprisingly, one of the most common areas where our customers seek our counsel is with vendor scoring and assessment methodologies ... Continue Reading

Kas Thomas

EMC aims to demonstrate interoperability with contest

Added By Kas Thomas on 26-Feb-2010

In case you weren't thinking "interoperability" was EMC's middle name, EMC hopes to convince the world otherwise with its EDN Monster Mash -- a Developer Challenge designed to showcase the mashability of EMC's Celerra, Centerra, Documentum, and Atmos Online product lines ... Continue Reading

Tony Byrne

What is Content Management?

Added By Tony Byrne on 24-Feb-2010

There's a question that keeps popping up around our industry: "What is Enterprise Content Management?" ... Continue Reading

Tony Byrne

Which is better for you - platforms or products

Added By Tony Byrne on 23-Feb-2010

Today we released a new advisory paper, "How the New Platforms vs. Products Debate Impacts Your Success." Subscribers to any of our EI Watch, SharePoint Watch, and CMS Watch research streams can ... Continue Reading

Alan Pelz-Sharpe

Open Source is not always cheaper

Added By Alan Pelz-Sharpe on 23-Feb-2010

On the document-management shortlist of a mid sized publishing firm this month lay four bidders: a specialist incumbent, two household name vendors (IBM & Microsoft), and an open source option ... Continue Reading

Alan Pelz-Sharpe

Google - unsuitable for the enterprise

Added By Alan Pelz-Sharpe on 22-Feb-2010

For years now Google has played fast and loose with information confidentiality and privacy issues. As if further proof were needed ... Continue Reading

Alan Pelz-Sharpe

SAP, EMC, and Open Text - Who cares?

Added By Alan Pelz-Sharpe on 22-Feb-2010

Over the last few weeks there has been a flurry of media interest in the fact that SAP is reselling EMC Documentum and Open Text products. It's a flurry (bordering on blizzard) that is of little or no relevance to actual buyers of these software products ... Continue Reading

Alan Pelz-Sharpe

Keeping it Real

Added By Alan Pelz-Sharpe on 22-Feb-2010

Welcome to the Real Story Group! For my colleagues and I this is an exciting time, and part of a continuing adventure that I hope you will join. ... Continue Reading

Alan Pelz-Sharpe

The value of the AS IS in Information Management Change

Added By Alan Pelz-Sharpe on 21-Feb-2010

One of the founding principals of business process change is the concept of understanding and defining the current "As Is" situation, before analyzing it and then constructing an ideal "To Be" situation. ... Continue Reading

Apoorv Durga

CMIS Gets a Boost

Added By Apoorv Durga on 17-Feb-2010

An open source implementation of the new Content Management Interoperability Specification (CMIS) was released last week called "xCMIS." Developed by the folks at eXo Platform ... Continue Reading

Tony Byrne

Welcome to the Real Story Group

Added By Tony Byrne on 17-Feb-2010

Welcome to the Real Story Group. Today we cut over to our new website(s) ... Continue Reading

Tony Byrne

Big changes coming at CMS Watch

Added By Tony Byrne on 11-Feb-2010

Early next week, we will be re-launching this website, adding some new sites, and at a more fundamental level, revamping the way we serve our customers. ... Continue Reading

Alan Pelz-Sharpe

ROI calculations are a joke

Added By Alan Pelz-Sharpe on 8-Feb-2010

Our colleagues over at Forrester recently undertook some interesting research regarding content management investment attitudes in 2010 (DM, RM and WCM). The overall finding was along the lines one might expect ... Continue Reading

Alan Pelz-Sharpe

An iPad for DM and RM?

Added By Alan Pelz-Sharpe on 5-Feb-2010

The launch of Apple's iPad last week has caught the imagination of armchair critics worldwide ... Continue Reading

Alan Pelz-Sharpe

Vendor Tip: perform some basic research before disqualifying prospects

Added By Alan Pelz-Sharpe on 3-Feb-2010

Our job here is to advise buyers of technology, never vendors. But today I am going to make an exception and give the vendors out there a solid tip. Do your homework before responding to RFPs ... Continue Reading

Alan Pelz-Sharpe

SAP to resell EMC Documentum

Added By Alan Pelz-Sharpe on 2-Feb-2010

Last week SAP announced that it would begin reselling EMC Documentum products to the Insurance and Finance industries. It's not a world-shaking announcement, but it is interesting for one simple reason: ... Continue Reading

Apoorv Durga

Oracle Sun Update

Added By Apoorv Durga on 28-Jan-2010

While Steve Jobs was introducing Apple's iPad, Oracle was explaining its own approach to hybrid hardware/software offerings. Oracle yesterday announced that it has completed its acquisition of Sun Microsystems ... Continue Reading

Tony Byrne

Oracle and SharePoint

Added By Tony Byrne on 26-Jan-2010

Among the various categories of content technologies that we evaluate, Oracle has been very quiet over the past year. For the past two years, actually, Oracle has urged customers and partners to look forward to the "11g" series of upgrades across its various application sets ... Continue Reading

Tony Byrne

Seeking UK/Europe Sales and Customer Supt Exec

Added By Tony Byrne on 20-Jan-2010

We're looking to hire a UK- or Europe-based (with native English) sales and support executive. You can ... Continue Reading

Alan Pelz-Sharpe

DAM moves - Tata acquires BT Mosaic

Added By Alan Pelz-Sharpe on 18-Jan-2010

Today the Indian IT services giant Tata announced that it was to acquire BT Mosaic. It's an acquisition worth examining in a little more detail, since we will likely see more of the same over the coming years. ... Continue Reading

Alan Pelz-Sharpe

Who remembers the Deep Web?

Added By Alan Pelz-Sharpe on 15-Jan-2010

I heard the words "Deep Web" used this week at an industry gathering. It's something I have not heard in quite a while, and looking around me in the room I figured that few people there had any idea what this term actually refers to ... Continue Reading

Alan Pelz-Sharpe

It is Document Management from here on in...

Added By Alan Pelz-Sharpe on 13-Jan-2010

At CMS Watch we frequently have to explain to people why we have separate research streams for WCM (Web Content Management) and ECM (Enterprise Content Management). The explanation is frequently a response to the question, "aren't they just the same thing?" The simple answer is no, they are not ... Continue Reading

Kas Thomas

End of an era for Open Text?

Added By Kas Thomas on 6-Jan-2010

It's not often that a well-known vendor simply vacates the software space, effectively forfeiting a chunk of the market to competitors. But that's what Open Text has decided to do with its main enterprise search offering. ... Continue Reading

Tony Byrne

How did our 2009 predictions fare?

Added By Tony Byrne on 16-Dec-2009

Yesterday we issued our twelve predictions for 2010. Once again, I'll look back at our 2009 predictions and see how we did ... Continue Reading

Jarrod Gingras

2010 Content Technology Predictions

Added By Jarrod Gingras on 15-Dec-2009

With only a few weeks left in 2009, it's time for our team of CMS Watch analysts to reveal our 2010 predictions, where we make our best guesses as to what the Content Technology industry will hold for you in the new year ... Continue Reading

Jarrod Gingras

2010 Document Management Marketplace Analysis

Added By Jarrod Gingras on 7-Dec-2009

While the ECM mid market is often ignored, we've noticed a recent vibrancy particularly among document management solutions in this tier. We've created a SlideShare presentation ... Continue Reading

Alan Pelz-Sharpe

Three reasons to list CMIS in your Document Management RFP

Added By Alan Pelz-Sharpe on 3-Dec-2009

First off let me state boldly and clearly CMIS is an important document management (a.k.a., ECM) standard, the most important standard. But if your world is solely one of HTML and CSS then you can stop reading right here ... Continue Reading

Tony Byrne

Content Technology Vendor Map - 2010

Added By Tony Byrne on 2-Dec-2009

We've just updated our "Content Technology Vendor Map" for 2010 ... Continue Reading

Alan Pelz-Sharpe

New Research on the ECM/Document Management Mid-Market

Added By Alan Pelz-Sharpe on 23-Nov-2009

Today we release some new ECM research. It focuses (as does much of our broader research) on the so called mid-market. ‘Mid’ is a terribly misleading term ... Continue Reading

Theresa Regli

The Death of Taxonomies, revisited

Added By Theresa Regli on 13-Nov-2009

Earlier this year I caused quite a stir when I predicted the death of taxonomies. Taxonomists worldwide told me I was an idiot, nuts, completely delusional. Some were deeply concerned that their jobs were threatened, as if employers would change org charts based on my prediction. Others secretly told me they agreed ... Continue Reading

Alan Pelz-Sharpe

Is the SharePoint bubble going to burst?

Added By Alan Pelz-Sharpe on 11-Nov-2009

As subscribers who received our recent advisory paper know, there is plenty to be excited about in SP2010, especially if you are a part of the SharePoint channel of resellers, consultants, developers, and system integrators. But over the past few weeks I have been noticing something of a shadow side to this excitement ... Continue Reading

Alan Pelz-Sharpe

ICANN Welcomes the World

Added By Alan Pelz-Sharpe on 9-Nov-2009

Last week the catchily-named organization ICANN (Internet Corporation for Assigned Names and Numbers) announced that it had approved the use of Hindi, Mandarin, Hebrew, Korean, and twelve other languages -- that are not based on the Roman/Latin alphabet -- for use in domain names ... Continue Reading

Alan Pelz-Sharpe

Record Managers and the threat of Cloud Computing

Added By Alan Pelz-Sharpe on 19-Oct-2009

Last week I hosted a panel for ARMA that discussed compliance and records management issues related to Cloud Computing. It proved to be one of the most thought-provoking sessions I have been involved in for a long time. For what became abundantly clear from very early on was that records managers and compliance officers really need to get their head around Cloud Computing, and fast ... Continue Reading

Apoorv Durga

SharePoint -- What's Ahead?

Added By Apoorv Durga on 19-Oct-2009

This is an important week for Microsoft. In the face of a major offensive from Google’s “Gone Google” campaign, they launch Windows 7 and also reveal some interesting developments at the SharePoint conference in Vegas. ... Continue Reading

Alan Pelz-Sharpe

SAP to resell Livelink

Added By Alan Pelz-Sharpe on 14-Oct-2009

There is a some noise being made today about SAP's decision to become a reseller of Open Text's ECM products. Call me Mr Miserable, but I'm not sure that its really a game changer. SAP and Open Text have been involved in a long, torturous courtship, that so far has failed to result in a marriage ... Continue Reading

Alan Pelz-Sharpe

Say hello at ARMA Expo

Added By Alan Pelz-Sharpe on 12-Oct-2009

Later this week I will be at the ARMA Expo in Orlando ... Continue Reading

Tony Byrne

Welcome Apoorv Durga to CMS Watch

Added By Tony Byrne on 10-Oct-2009

This week we welcome Apoorv Durga to our analyst team. Based in Dehli, India, Apoorv has previously served as as a ... Continue Reading

Jarrod Gingras

See CMS Watch in Denmark

Added By Jarrod Gingras on 8-Oct-2009

We are rapidly approaching the fall conference season, and this year I am particularly excited about returning to beautiful Aarhus, Denmark ... Continue Reading

Tony Byrne

Software empires striking back

Added By Tony Byrne on 7-Oct-2009

In the past few weeks, two high-profile people have departed established content management vendor empires for upstart players ... Continue Reading

Adriaan Bloem

JSR Cheat Sheet for content technologists

Added By Adriaan Bloem on 6-Oct-2009

If you're following the content management space closely, but aren't a Java wizard, the JSR (Java Specification Request) numbers can become a bit of a puzzle ... Continue Reading

Alan Pelz-Sharpe

CMIS already gaining traction?

Added By Alan Pelz-Sharpe on 29-Sep-2009

I am a fan of AIIM and its market research, so I always make a point of reading and absorbing any new reports that come from them. The latest ... Continue Reading

Alan Pelz-Sharpe

Dealing with the ECM skills shortage

Added By Alan Pelz-Sharpe on 28-Sep-2009

Enterprises are facing something of a recruitment dilemma at the moment -- one HR professional at a major healthcare firm told me this week that ECM-skilled applicants are looking for approximately 40% more in base pay than their peers with a background in CRM or ERP. This healthcare firm simply doesn't have budget to make the required hires, that is not an uncommon situation ... Continue Reading

Alan Pelz-Sharpe

2009 ECM Market Overview

Added By Alan Pelz-Sharpe on 24-Sep-2009

As I have said before, at CMS Watch we focus on evaluating individual vendors. Nevertheless, we do think it is important for every buyer to grasp a basic understanding of underlying market dynamics ... Continue Reading

Tony Byrne

The vendor-analyst echo chamber game

Added By Tony Byrne on 23-Sep-2009

Had a nice chat the other day with an old acquaintance who previously held two interesting jobs: as a practice lead at a major technology analyst firm, as well as heading up "analyst relations" for a major vendor. This is not uncommon; there's a revolving door between staff at vendors and analyst firms ... Continue Reading

Alan Pelz-Sharpe

Tail wagging the ECM dog

Added By Alan Pelz-Sharpe on 22-Sep-2009

Sometimes a secondary service or subsystem in a content management platform can gum everything up.  This came to mind when a couple of our advisory clients ran into trouble with some non-core -- but important -- services. ... Continue Reading

Jarrod Gingras

Help elect a new AIIM board member

Added By Jarrod Gingras on 21-Sep-2009

Those of you in the content management world undoubtedly know about AIIM -- the non-profit organization with a long history of providing education and other resources to help you address the challenges of managing enterprise content. AIIM is currently in the process of electing a new board member to join their current board ... Continue Reading

Alan Pelz-Sharpe

Making sense of ECM acronyms

Added By Alan Pelz-Sharpe on 16-Sep-2009

One of the challenges we face at CMS Watch is the continuing need to bridge the gap between those new to ECM, and the deep industry insider knowledge that our subscribers seek ... Continue Reading

Alan Pelz-Sharpe

Can ECM ever be Agile?

Added By Alan Pelz-Sharpe on 15-Sep-2009

The past year or so IBM has been promoting the concept of "Agile ECM" in its marketing for FileNet P8. It is an interesting concept both at a marketing and implementation level regardless of whether P8 itself really fits such a label itself ... Continue Reading

Kas Thomas

Thoughts on the Future of Content Management

Added By Kas Thomas on 31-Aug-2009

Blogger Julian Wraith recently asked CMS pundits to comment on The Future of Content Management. This is a topic I get asked about a lot, not only by CMS Watch customers ... Continue Reading

Alan Pelz-Sharpe

Shadow IT and ECM

Added By Alan Pelz-Sharpe on 27-Aug-2009

One of my favorite technology terms is "Shadow IT."  The term is not employed often enough, and its role in undermining good information management should be more widely broadcast, because Shadow IT represents a plague on content management ... Continue Reading

Alan Pelz-Sharpe

Adding structure to DAM and ECM

Added By Alan Pelz-Sharpe on 27-Aug-2009

"Unstructured Data" is the fancy term we use to refer to "Content." Historically we've employed this term to differentiate "structured" data (sitting in neat rows and columns in a database) from complex files that typically need attached metadata for essential context ... Continue Reading

Jarrod Gingras

ECM Capture Specialists

Added By Jarrod Gingras on 26-Aug-2009

Capture Specialist vendors play in a very specific part of the ECM spectrum ... Continue Reading

Alan Pelz-Sharpe

Cost of storage for ECM & DAM: Part 2

Added By Alan Pelz-Sharpe on 24-Aug-2009

I recently posted a piece regarding storage costs for ECM that seemed to garner some interest, so I thought I might just flesh out some of the assumptions I made in that a little further ... Continue Reading

Jarrod Gingras

ECM Where You Work

Added By Jarrod Gingras on 24-Aug-2009

The "places" where we work have changed and continue to change. To those of you reading this blog entry on your iPhone, Nokia E-Series or Blackberry device ... Continue Reading

Tony Byrne

Updated ECM vendor evaluations available today

Added By Tony Byrne on 17-Aug-2009

Today we released a major update to our Enterprise Content Management technology evaluations. Our release highlights some important trends ... Continue Reading

Alan Pelz-Sharpe

Storage costs for ECM and DAM Systems

Added By Alan Pelz-Sharpe on 13-Aug-2009

We have had an interesting internal discussion at CMS Watch the past few days, surrounding the cost of storage for content technology systems. It is a discussion that too few buyers have before embarking on costly ... Continue Reading

Alan Pelz-Sharpe

ECM: Transforming the US Healthcare System?

Added By Alan Pelz-Sharpe on 11-Aug-2009

During a conversation with a journalist today about ECM and the US healthcare sector, we discussed why so little progress has been made toward electronic document and records management ... Continue Reading

Kas Thomas

Thinking beyond the RFP

Added By Kas Thomas on 3-Aug-2009

There's a saying in Hollywood, made famous by screenwriter William Goldman, that "nobody knows anything." It's a lament that sometimes seems to apply to the IT world as well. ... Continue Reading

Tony Byrne

Learn best practices for your intranet

Added By Tony Byrne on 16-Jul-2009

Intranets have been around for more than in a decade in many enterprises, yet developing an effective intranet remains a puzzle for many information and communications managers ... Continue Reading

Adriaan Bloem

Open source: it's just a license

Added By Adriaan Bloem on 13-Jul-2009

A lot of my time is spent evaluating technology, and I have a confession to make: the licensing is one of the least spectacular bits to review. ... Continue Reading

Alan Pelz-Sharpe

XAM your ECM RFP

Added By Alan Pelz-Sharpe on 13-Jul-2009

One standard/specification that gets little attention in the ECM world is XAM ... Continue Reading

Tony Byrne

Should you buy Social Software from your ECM vendor?

Added By Tony Byrne on 10-Jul-2009

One of the questions at a "town hall" debate I facilitated at last month's Enterprise 2.0 conference addressed the topic of information lifecycle management for enterprise social spaces. Most of the attendees didn't seem to think it was necessary. I disagree ... Continue Reading

Kas Thomas

In defense of silos

Added By Kas Thomas on 9-Jul-2009

The word "silo" (referring to a single, monolithic resource repository of some kind, often dedicated to a single vendor's applications) has such negative connotations these days that to suggest silos are actually good or necessary is to risk excommunication from the IT priesthood ... Continue Reading

Tony Byrne

Is there a best CMS tool for your industry?

Added By Tony Byrne on 3-Jul-2009

I frequently receive questions like this: "We're a major regional hospital, what's the best CMS for us?" Or, ... Continue Reading

Theresa Regli

What Wimbledon and vendor selection have in common

Added By Theresa Regli on 2-Jul-2009

As Murraymania swept the UK, I settled into my seat on Court No. 2 last week, on Wimbledon's always-action-packed middle Saturday ... Continue Reading

Kas Thomas

The Coming Acronym Crisis

Added By Kas Thomas on 25-Jun-2009

As I talk to people in the content-technology industry (if I may call it that), I'm struck by a common thread that has begun to emerge in conversations involving roadmaps and futures ... Continue Reading

Alan Pelz-Sharpe

Some lessons out of ECM vendor demo hell

Added By Alan Pelz-Sharpe on 19-Jun-2009

Self immolation is a rare, some may say mythical event.  Yet in the world of content management it is more common than you might think ... Continue Reading

Alan Pelz-Sharpe

iManage and iPhone - something new, something old

Added By Alan Pelz-Sharpe on 15-Jun-2009

This past week Search-cum-ECM vendor Autonomy announced that it was releasing an integration for its recently acquired WorkSite product with the iPhone ... Continue Reading

Alan Pelz-Sharpe

ECM thought of the week...

Added By Alan Pelz-Sharpe on 12-Jun-2009

....Go to 10 companies with Documentum. In 8-9 of them you will find end-users that know the name ... Continue Reading

Alan Pelz-Sharpe

Making sense of CMS Watch....

Added By Alan Pelz-Sharpe on 11-Jun-2009

At CMS Watch we evaluate an awful lot of products, and making sense of all this research can be a challenge. ... Continue Reading

Alan Pelz-Sharpe

SOA and Records Management

Added By Alan Pelz-Sharpe on 5-Jun-2009

An announcement caught attention the other week, though I don't have much insight into the details yet. In short a new RM (Records Management) standard has emerged ... Continue Reading

Alan Pelz-Sharpe

EMC Documentum opens the kimono

Added By Alan Pelz-Sharpe on 4-Jun-2009

Earlier this week EMC announced that it was providing more extensive development support for Documentum. This is something we had to comment on, as in our various product evaluations we have long called out EMC Documentum for providing relatively poor support ... Continue Reading

Tony Byrne

When customers are unreasonable

Added By Tony Byrne on 27-May-2009

At CMS Watch, we're advocates only for you, the technology customer. But sometimes the customer is unreasonable ... Continue Reading

Tony Byrne

Learn more about business process management

Added By Tony Byrne on 26-May-2009

If you're like most other professionals, the economic downturn has you looking critically at business processes. Want to learn more about that? ... Continue Reading

Jarrod Gingras

SaaS ECM marketplace is partly cloudy

Added By Jarrod Gingras on 25-May-2009

Earlier this week, I blogged about ECM and Open Source -- and the different landscapes buyers will encounter in the Enterprise Content Management marketplace versus the Web Content Management marketplace. I think there's a similar paradigm when it comes to SaaS ... Continue Reading

Jarrod Gingras

When will ECM open up?

Added By Jarrod Gingras on 20-May-2009

We're often asked why there are so few ECM open source options, when at the same time the Web CMS marketplace supports so many open source alternatives? ... Continue Reading

Alan Pelz-Sharpe

Why Open Text bought Vignette -- the real story

Added By Alan Pelz-Sharpe on 7-May-2009

This morning as I awoke at an ridiculously early hour (jet lag), to find my mailbox full of questions from journalists, commentators, and CMS Watch research subscribers asking for my take on the deal. ... Continue Reading

Alan Pelz-Sharpe

Objective plus Limehouse

Added By Alan Pelz-Sharpe on 7-May-2009

A couple of weeks back ECM vendor Objective announced that they had acquired Limehouse, a UK social software provider ... Continue Reading

Kas Thomas

Open Text buys Vignette: Investment or impulse?

Added By Kas Thomas on 6-May-2009

The business world is full of tumult these days, and times like these are known to give rise to strange bedpartners. But few would have expected the kind of union announced by Open Text just a few hours ago ... Continue Reading

Kas Thomas

CMIS gets new momentum, thanks to Chemistry

Added By Kas Thomas on 27-Apr-2009

There's been an interesting development with regard to Content Management Interoperability Services ... Continue Reading

Alan Pelz-Sharpe

New Compliance Course

Added By Alan Pelz-Sharpe on 9-Apr-2009

Compliance is one of the watchwords of 2009... ... Continue Reading

Kas Thomas

Are you investing in technology, or people?

Added By Kas Thomas on 6-Apr-2009

One of the more popular sessions at the recent AIIM show in Philadelphia was this year's "Stump the Consultant" session ... Continue Reading

Tony Byrne

ECM Vendor Consortium Totally Gives Up on Customers

Added By Tony Byrne on 1-Apr-2009

But how much can you really blame them? We report the full story ... Continue Reading

Tony Byrne

Getting ready for the AIIM Expo

Added By Tony Byrne on 30-Mar-2009

Here's a picture of (left to right) Kas, Jarrod, and Theresa getting ready for various sessions tomorrow ... Continue Reading

Alan Pelz-Sharpe

The ECM Maturity Model is a hit!

Added By Alan Pelz-Sharpe on 26-Mar-2009

A month ago we quietly launched a new maturity model for ECM. It was a two-year global effort among ... Continue Reading

Kas Thomas

It's time for seat-based software licensing to end

Added By Kas Thomas on 25-Mar-2009

Economic downturns tend to accelerate change in the IT world: People with budgetary authority find themselves taking a fresh look ... Continue Reading

Jarrod Gingras

Stump these consultants - and win an iPod!

Added By Jarrod Gingras on 20-Mar-2009

Do you think your content technology project challenges are unique? ... Continue Reading

Tony Byrne

Autonomy, Interwoven, and the ongoing search-content management dance

Added By Tony Byrne on 18-Mar-2009

Autonomy's acquisition of Interwoven formally closed yesterday ... Continue Reading

Adriaan Bloem

Software versions - how strange the change from major to minor

Added By Adriaan Bloem on 18-Mar-2009

Spring is here, and, as in Autumn, this means new products released and new version numbers ... Continue Reading

Alan Pelz-Sharpe

Electronic Medical Records - No Slam Dunk

Added By Alan Pelz-Sharpe on 11-Mar-2009

Here in the US, the topic of electronic medical records has popped back to the top of the agenda, due to an impending mass injection of government money ... Continue Reading

Alan Pelz-Sharpe

Christening your ECM project

Added By Alan Pelz-Sharpe on 10-Mar-2009

It has always surprised me how many firms name their internal ECM applications and systems after the product that it runs on. ... Continue Reading

Jarrod Gingras

Content Therapy Is Back!

Added By Jarrod Gingras on 6-Mar-2009

We've put together a schedule (pdf) of when we'll be presenting and when we'll be available for office hours at Booth #320 ... Continue Reading

Jarrod Gingras

New subscription options

Added By Jarrod Gingras on 5-Mar-2009

Based on feedback from you, we've modified our subscription options a bit ... Continue Reading

Jarrod Gingras

Pardon the ECM Interruption

Added By Jarrod Gingras on 5-Mar-2009

The AIIM International Expo and Conference in Philadelphia, PA is rapidly approaching. One session that I am particularly excited about is ... Continue Reading

Tony Byrne

We're seeking to hire another analyst

Added By Tony Byrne on 3-Mar-2009

CMS Watch seeks a Technology Analyst based in the UK or continental Europe to evaluate Web Content Management and other Content Technology vendors ... Continue Reading

Tony Byrne

2009 Content Technology Vendor Map

Added By Tony Byrne on 3-Mar-2009

Today we updated our semi-famous "subway map" for 2009 ... Continue Reading

Tony Byrne

Challenge the Analyst Panel at the AIIM Expo

Added By Tony Byrne on 27-Feb-2009

I'm looking forward very much to moderating the ECM Analyst Panel at the AIIM Expo on ... Continue Reading

Alan Pelz-Sharpe

Ingres, Alfresco and an ECM appliance

Added By Alan Pelz-Sharpe on 25-Feb-2009

This week Alfresco, together with Ingres, announced the release of ... Continue Reading

Alan Pelz-Sharpe

New imaging course available

Added By Alan Pelz-Sharpe on 25-Feb-2009

It often becomes apparent to buyers that the most complex part of an ECM project is often the capture (imaging) portion ... Continue Reading

Tony Byrne

Announcing the ECM Maturity Model

Added By Tony Byrne on 24-Feb-2009

I'm pleased to share that CMS Watch, Wipro, Hartman Communicatie, and Smigiel Consulting Group have published Version 1.0 of an ... Continue Reading

Alan Pelz-Sharpe

EMC presages broader rise in software audits?

Added By Alan Pelz-Sharpe on 23-Feb-2009

Over the years I have heard of many enterprise software customers being audited by enterprise content management (ECM) vendors ... Continue Reading

Alan Pelz-Sharpe

Battling ECM and E2.0

Added By Alan Pelz-Sharpe on 20-Feb-2009

For the past year or so there seems to have been a battlefield of sorts emerging between proponents of social networking and all things E2.0 and the more traditional proponents of ECM ... Continue Reading

Alan Pelz-Sharpe

The problem of original content in a digital context

Added By Alan Pelz-Sharpe on 19-Feb-2009

Methods and definitions in the world of Records Management (and subsequently ECM) have been long established and remain, in many cases, as valid today as they ever have. ... Continue Reading

Kas Thomas

Software vendors need to understand how the web really works

Added By Kas Thomas on 17-Feb-2009

It's amazing to me that so many of the vendors we cover at CMS Watch (even some that claim to have deep expertise in marketing and social-web sorts of things) still haven't figured out ... Continue Reading

Alan Pelz-Sharpe

The Legal Dept rescues Records Managers?

Added By Alan Pelz-Sharpe on 17-Feb-2009

You really can't envy the task of records managers in the public or private sector. Many are still tasked with archiving hard copies of ... Continue Reading

Tony Byrne

When your vendor tells you to shut up

Added By Tony Byrne on 12-Feb-2009

Fine summary in CIO Magazine's blog, about various customer "gag orders" some major ERP vendors are attempting to impose contractually ... Continue Reading

Alan Pelz-Sharpe

Picking the right supplier in a recession

Added By Alan Pelz-Sharpe on 12-Feb-2009

"Nobody ever got fired for buying IBM" -- so the saying goes ... Continue Reading

Jarrod Gingras

Alex Rodriguez, Steroids, Records Management, and You

Added By Jarrod Gingras on 9-Feb-2009

As an obsessive fan of baseball's Boston Red Sox, I am one of the last people to defend the New York Yankees' Alex Rodriguez. As an analyst of content management technology and practices ... Continue Reading

Tony Byrne

The case against Flex-based application UIs

Added By Tony Byrne on 2-Feb-2009

We're starting to see more vendors coming out with Flex-based user interfaces, sometimes extending them as full-blown desktop applications ... Continue Reading

Alan Pelz-Sharpe

Documentum vs SharePoint - and the need for therapy

Added By Alan Pelz-Sharpe on 2-Feb-2009

Our job at CMS Watch involves more than simply writing and researching technology evaluations; we also spend a lot of time advising and guiding our customers ... Continue Reading

Kas Thomas

Day tries pay-as-you-go licensing

Added By Kas Thomas on 28-Jan-2009

SaaS is all the rage these days. It's the one "IT& trend for 2009" no pundit has missed. But the reality is that ... Continue Reading

Tony Byrne

Is your vendor becoming a fine young cannibal?

Added By Tony Byrne on 23-Jan-2009

"Channel partners" are consulting or integration firms that implement or provide supplementary services to a software vendor's technology ... Continue Reading

Kas Thomas

What next for Interwoven?

Added By Kas Thomas on 23-Jan-2009

The announcement yesterday that Autonomy would buy Interwoven (a deal that should close in the second quarter of this year) has a number of interesting ramifications ... Continue Reading

Alan Pelz-Sharpe

CMS Watch is hiring...

Added By Alan Pelz-Sharpe on 22-Jan-2009

We're looking to hire a full-time Marketing Associate ... Continue Reading

Alan Pelz-Sharpe

Autonomy acquires Interwoven - A first take

Added By Alan Pelz-Sharpe on 22-Jan-2009

Today Autonomy announced that they intend to buy Interwoven. ... Continue Reading

Alan Pelz-Sharpe

The ROI on a Records Manager

Added By Alan Pelz-Sharpe on 14-Jan-2009

Retention Management was certainly a buzzword in 2008 ... Continue Reading

Kas Thomas

Vignette Village 2009 cancelled

Added By Kas Thomas on 14-Jan-2009

We've written a fair amount about Vignette Corporation's various travails over the past year ... Continue Reading

Alan Pelz-Sharpe

Pollyanna and the technology market

Added By Alan Pelz-Sharpe on 13-Jan-2009

The technology sector has been nothing but doom and gloom recently, but a recent report by the Aite Group shines a bit more light on to what is a fairly complex market ... Continue Reading

Kas Thomas

Green IT versus blue sky

Added By Kas Thomas on 12-Jan-2009

In a new report, Gartner reportedly points to effective use of ECM as something that can help enterprises make IT greener. The idea is that ... Continue Reading

Alan Pelz-Sharpe

HP and ECM - where to in 2009?

Added By Alan Pelz-Sharpe on 12-Jan-2009

Since HP acquired Tower Software almost a year ago, I thought it about time to review progress to date ... Continue Reading

Alan Pelz-Sharpe

Web Self Service - trend in 2009?

Added By Alan Pelz-Sharpe on 10-Jan-2009

Customer-driven, web self-service will surely become a dominant theme for 2009. ... Continue Reading

Tony Byrne

New information management publishing project

Added By Tony Byrne on 8-Jan-2009

Two noted content management gurus, Bob Boiko and Erik Hartman, are preparing an annual publication called ... Continue Reading

Alan Pelz-Sharpe

EMC celebrates banner year by slashing jobs

Added By Alan Pelz-Sharpe on 8-Jan-2009

Quarterly results have never been so closely scrutinized as they are right now. ... Continue Reading

Tony Byrne

Interwoven and Vignette heading in different directions

Added By Tony Byrne on 7-Jan-2009

After cruising along as $200m/yr companies through middle part of this decade, Vignette and Interwoven appear to be headed in opposite directions ... Continue Reading

Alan Pelz-Sharpe

Who loves the incumbent vendor?

Added By Alan Pelz-Sharpe on 18-Dec-2008

One of my favorite little phrases is "double edged sword," and I found a perfect application for it recently, in a discussion of "incumbent" vendors ... Continue Reading

Alan Pelz-Sharpe

Vibrancy in the ECM market

Added By Alan Pelz-Sharpe on 16-Dec-2008

The ECM world is dominated by EMC, Open Text, IBM, Microsoft and Oracle -- all big vendors with equally big publicity machines to keep their brands and "story" right ... Continue Reading

Tony Byrne

Looking ahead to 2009 -- and evaluating 2008

Added By Tony Byrne on 16-Dec-2008

Today we released our annual predictions for 2009 ... Continue Reading

Theresa Regli

Come visit our stand at the Online Information Conference

Added By Theresa Regli on 1-Dec-2008

This week, my colleagues Jarrod, Alan and I will be at the Online Information Conference in London... ... Continue Reading

Alan Pelz-Sharpe

Capture software to the fore

Added By Alan Pelz-Sharpe on 24-Nov-2008

As we start to look back on the past year, one of the key trends we have seen is the resurgence of interest in capture software ... Continue Reading

Alan Pelz-Sharpe

Some early thoughts on CMIS

Added By Alan Pelz-Sharpe on 24-Nov-2008

Since the announcement of CMIS (Content Management Interoperability Specification) I have been inundated with requests ... Continue Reading

Alan Pelz-Sharpe

A new definition of ECM?

Added By Alan Pelz-Sharpe on 21-Nov-2008

It was the quote of the week: timely and definitive, perfectly summing up the value of ECM ... Continue Reading

Jarrod Gingras

New Course on E-Discovery

Added By Jarrod Gingras on 20-Nov-2008

Recently, I've heard several people make the statement that "law firms grow most during tough economic times" ... Continue Reading

Tony Byrne

When public agencies select software

Added By Tony Byrne on 19-Nov-2008

I recently had a wide-ranging interview with Government Computer News ... Continue Reading

Tony Byrne

Let's meet at AIIM Expo 2009

Added By Tony Byrne on 17-Nov-2008

You can now review the schedule for the late March AIIM Expo 2009, to be held in Philadelphia, PA, USA ... Continue Reading

Alan Pelz-Sharpe

Interwoven in a bullish mood

Added By Alan Pelz-Sharpe on 14-Nov-2008

Yesterday I attended the Interwoven annual Analyst Day in New York. It was an interesting day in many respects ... Continue Reading

Kas Thomas

Day CQ 5 -- more than a pretty face(lift)

Added By Kas Thomas on 13-Nov-2008

Day Software's David Nuescheler (CTO) and Kevin Cochrane (the company's new CMO) were in town last week, and we had an interesting lunchtime conversation, much of it centered on the long-awaited Version 5 ... Continue Reading

Janus Boye

SharePoint 2007 SP2 is coming

Added By Janus Boye on 26-Oct-2008

On Friday Microsoft announced a few interesting details on the next service pack for SharePoint. ... Continue Reading

Kas Thomas

Rest in Peace, Java 1.4

Added By Kas Thomas on 25-Oct-2008

October 30 marks what could be a bitter-sweet day for Java aficionados ... Continue Reading

Tony Byrne

When the project honeymoon ends

Added By Tony Byrne on 24-Oct-2008

I've been advising a large enterprise in the midst of a somewhat complex Web CMS and Component Content Management implementation ... Continue Reading

Alan Pelz-Sharpe

Scalable ECM?

Added By Alan Pelz-Sharpe on 23-Oct-2008

One of the words that makes me most cringe when I hear or see it in vendor marketing is the word scalable ... Continue Reading

Alan Pelz-Sharpe

Autonomy, centralizing control of MOSS

Added By Alan Pelz-Sharpe on 21-Oct-2008

Every day I am assaulted by a barrage of press releases, almost all of which contain nothing of interest ... Continue Reading

Alan Pelz-Sharpe

Considering Storage

Added By Alan Pelz-Sharpe on 20-Oct-2008

I tend to be a bit "old school" when it comes to note taking and writing, something that can drive my colleagues ... Continue Reading

Tony Byrne

Hope to see you in Denmark

Added By Tony Byrne on 17-Oct-2008

We're looking forward very much to the annual J. Boye conference in Aarhus, Denmark during the first week in November, because ... Continue Reading

Alan Pelz-Sharpe

In praise of user group meetings

Added By Alan Pelz-Sharpe on 16-Oct-2008

I have decided that I love user group meetings, and I want to go to more, so please invite me to yours... ... Continue Reading

Alan Pelz-Sharpe

SAP in the ECM shadows

Added By Alan Pelz-Sharpe on 7-Oct-2008

To know what's really going on within a firm or the industry in which it operates you need to watch where the money is flowing ... Continue Reading

Alan Pelz-Sharpe

ECM - the toolset for downsizing

Added By Alan Pelz-Sharpe on 7-Oct-2008

Enterprise Content Management (ECM) technology goes back around 30 years, and at it's heart lies document management and workflow ... Continue Reading

Kas Thomas

Is CMIS RESTful? Or merely HYPEful?

Added By Kas Thomas on 30-Sep-2008

Not long ago I bloggged about the newly announced Content Management Interoperability Services specification, which is ... Continue Reading

Alan Pelz-Sharpe

Three continents, one SharePoint story

Added By Alan Pelz-Sharpe on 25-Sep-2008

SharePoint has been on my mind a lot recently, not least because we have been undertaking ... Continue Reading

Kas Thomas

Ignore usability testing at your own peril

Added By Kas Thomas on 24-Sep-2008

Most content management professionals know very well the importance of user-based acceptance testing, and understand the high stakes involved ... Continue Reading

Alan Pelz-Sharpe

The ECM Suites Report 2009 released today

Added By Alan Pelz-Sharpe on 17-Sep-2008

Today I'm proud to announce the release of the 2009 edition of The ECM Suites Report ... Continue Reading

Shawn Shell

Microsoft SharePoint and the CMIS standard

Added By Shawn Shell on 16-Sep-2008

In case you didn't read the blog entry about CMIS by Kas, Microsoft, EMC, and IBM recently announce that they, along with other vendors like Open Text and Alfresco, have submitted a new content integration standard ... Continue Reading

Adriaan Bloem

Meet us in Utrecht next week

Added By Adriaan Bloem on 12-Sep-2008

If you're a regular reader of this blog -- or our various reports -- the HartmanEVENT 2008 in Utrecht, The Netherlands next week ... Continue Reading

Kas Thomas

CMIS - the new Lingua Franca of ECM?

Added By Kas Thomas on 10-Sep-2008

It's often said that the great thing about industry standards is that there are so many of them. Now we have one more ... Continue Reading

Alan Pelz-Sharpe

ECM via Utrecht, Mumbai, and Bangalore

Added By Alan Pelz-Sharpe on 4-Sep-2008

September this year sees an early start to the conference season, and I find myself first in the Netherlands and then off to India ... Continue Reading

Alan Pelz-Sharpe

Open Text, acquisition indigestion?

Added By Alan Pelz-Sharpe on 4-Sep-2008

Today I got a call from my friend Paul Steep at Scotia Capital regarding an Open Text announcement this morning ... Continue Reading

Alan Pelz-Sharpe

CMS Watch launches online ECM Technology Education

Added By Alan Pelz-Sharpe on 3-Sep-2008

Today we are really excited to launch our latest online course, Fundamentals of ECM Technology ... Continue Reading

Alan Pelz-Sharpe

SAP looks to India for ECM?

Added By Alan Pelz-Sharpe on 29-Aug-2008

Is SAP slowly moving into the ECM space? ... Continue Reading

Alan Pelz-Sharpe

A pat on the legal back for Interwoven

Added By Alan Pelz-Sharpe on 28-Aug-2008

It wasn't news that rocked the world, and in fact most observers didn't even notice it, but I was struck ... Continue Reading

Alan Pelz-Sharpe

Virtual SharePoint?

Added By Alan Pelz-Sharpe on 28-Aug-2008

Last week Microsoft announced new licensing arrangement for its products, including SharePoint Server 2007 ... Continue Reading

Alan Pelz-Sharpe

CMS Watch consulting services

Added By Alan Pelz-Sharpe on 12-Aug-2008

A question we are often asked is "Does CMS Watch provide consulting services?" In fact this question is asked so often, I thought a quick blog entry might be in order. ... Continue Reading

Alan Pelz-Sharpe

Plenty of choice for buyers in ECM's mid-market

Added By Alan Pelz-Sharpe on 12-Aug-2008

Laserfiche is an ECM vendor we have been watching and writing about for a while, and our coverage of them in The ECM Suites Report is set to extend this year as we evaluate their new Rio offering ... Continue Reading

Alan Pelz-Sharpe

Alfresco as a SharePoint alternative

Added By Alan Pelz-Sharpe on 31-Jul-2008

Microsoft SharePoint goes open source? Shock, horror! Ok, well not quite, but an open source alternative to SharePoint is now an option with the release of Alfresco's Lab 3 beta product ... Continue Reading

Kas Thomas

Interwoven prospers as Vignette continues to bleed

Added By Kas Thomas on 25-Jul-2008

Vignette and Interwoven have released their second-quarter 2008 results, and it's a study in contrasts ... Continue Reading

Tony Byrne

A new (and wearable) Content Technologies Subway Map

Added By Tony Byrne on 23-Jul-2008

A new season brings an updated vendor map: ... Continue Reading

Theresa Regli

MAM by any other name: more alphabet soup

Added By Theresa Regli on 16-Jul-2008

Last week I wrote about Open Text's acquisition of eMotion, and may have added to the confusion over the alphabet soup of DAM, MAM, and MOM ... Continue Reading

Tony Byrne

Narrowcasting to your feed aggregator

Added By Tony Byrne on 11-Jul-2008

We're pleased that CMS Watch now covers ten different technologies, but I suspect that many of you take an interest in only one or two families of tools ... Continue Reading

Theresa Regli

Bam, WAM, thank you, DAM!

Added By Theresa Regli on 9-Jul-2008

Late last month I had the pleasure of attending the Henry Stewart Digital Asset Management Symposium in London, UK, where I presented a summary of our research recently ... Continue Reading

Kas Thomas

Adobe's brave new stack

Added By Kas Thomas on 8-Jul-2008

Over at the Adobe Developer Connection website, Belgian developer Sébastien Arbogast has posted an interesting article (a tutorial of sorts) on how to write next-generation web apps in Flex ... Continue Reading

Alan Pelz-Sharpe

Open Text - acquire or be acquired?

Added By Alan Pelz-Sharpe on 4-Jul-2008

Open Text is back on the acquisition trail. The company announced Thursday that they ... Continue Reading

Alan Pelz-Sharpe

ECM buying tips from the experts

Added By Alan Pelz-Sharpe on 27-Jun-2008

This past week I had the pleasure of keynoting at the DocTrain event in Indianapolis (held at the truly magnificent Union Station venue), and also running a small session on "How to procure Content Technologies." ... Continue Reading

Kas Thomas

Oracle's new plan to save you money

Added By Kas Thomas on 23-Jun-2008

There's something vaguely Orwellian, at times, about the language that turns up in quarterly and annual reports ... Continue Reading

Alan Pelz-Sharpe

More ECM acquisitions for Oracle

Added By Alan Pelz-Sharpe on 23-Jun-2008

Oracle keeps moving down ECM trail with two new acquisitions to add to their growing portfolio. ... Continue Reading

Alan Pelz-Sharpe

Adobe and Alfresco

Added By Alan Pelz-Sharpe on 17-Jun-2008

It's been a while since there was a big product announcement in the ECM world, but today's announcement by Adobe that they will be embedding Alfresco ... Continue Reading

Janus Boye

Oracle erases criticism from their wiki

Added By Janus Boye on 2-Jun-2008

It might come as little surprise that Oracle is very actively moderating their Oracle wiki, but a recent blog entry reminded me just how important culture is to wiki adoption ... Continue Reading

Alan Pelz-Sharpe

CMS Watch Competition Winner

Added By Alan Pelz-Sharpe on 2-Jun-2008

You may remember a while back we launched our little competition to come up with a new name for our vendor positioning chart ... Continue Reading

Alan Pelz-Sharpe

ECM equals GED in Brazil

Added By Alan Pelz-Sharpe on 2-Jun-2008

It's easy to forget just how big the world is -- but when you fly to Brazil as I did this past week, you can get some idea ... Continue Reading

Alan Pelz-Sharpe

Cloud Computing and Content Management

Added By Alan Pelz-Sharpe on 30-May-2008

If there is a buzz around Web 2.0 in the Content Technology community, then there is a roar in the wider IT community around Cloud Computing ... Continue Reading

Alan Pelz-Sharpe

Vendor criticism of CMS Watch

Added By Alan Pelz-Sharpe on 16-May-2008

As you know at CMS Watch we write critical product evaluations to help you avoid expensive procurement and deployment mistakes ... Continue Reading

Tony Byrne

Now more than ever, reading is not believing

Added By Tony Byrne on 13-May-2008

As a content producer, it has been fascinating to watch the evolution of channels where technology suppliers talk to technology customers ... Continue Reading

Alan Pelz-Sharpe

Imaging - the most important element of ECM?

Added By Alan Pelz-Sharpe on 9-May-2008

As an "Enterprise-focused" content management analyst, I am asked two basic questions on a regular basis ... Continue Reading

Janus Boye

Budget time: How much should I set aside for software licenses?

Added By Janus Boye on 3-May-2008

When budget-building time comes up, many technology customers face the interesting question of how much money to put aside for new software licenses ... Continue Reading

Alan Pelz-Sharpe

Content Management - UK vs. US

Added By Alan Pelz-Sharpe on 2-May-2008

On a flight back to Boston from London yesterday I took a little time to digest what I had observed during the past week in the UK. It was an odd week really, and somewhat disconcerting as the contrast between the US and the UK was quite stark ... Continue Reading

Kas Thomas

EMC's best-kept secret: Documentum financial performance

Added By Kas Thomas on 30-Apr-2008

It's hard to know how Documentum is doing these days, now that it's been assimilated into EMC (the $32 billion ILM colossus) ... Continue Reading

Tony Byrne

More on Wikis in the Enterprise

Added By Tony Byrne on 22-Apr-2008

Our partners in Denmark, J. Boye, have just published a white paper, Wiki in the Enterprise ... Continue Reading

Alan Pelz-Sharpe

The E in ECM revisited

Added By Alan Pelz-Sharpe on 21-Apr-2008

I have used a slide called "The E in ECM" in various PowerPoint incarnations for years ... Continue Reading

Alan Pelz-Sharpe

Compliance is a dirty word

Added By Alan Pelz-Sharpe on 15-Apr-2008

If there is one word I hate to hear used in this industry it's the word compliance ... Continue Reading

Alan Pelz-Sharpe

Oracle enters the E-mail Archiving market

Added By Alan Pelz-Sharpe on 14-Apr-2008

Oracle announced today that they were entering the archiving market with the release of "Universal Online Archive." UOA is an interesting entry to a market ... Continue Reading

Alan Pelz-Sharpe

Symantec to OEM Autonomy technology

Added By Alan Pelz-Sharpe on 12-Apr-2008

Blink and you might have missed it, but Symantec signed an important OEM deal with Autonomy the other day ... Continue Reading

Theresa Regli

How do you like THOSE assets?

Added By Theresa Regli on 11-Apr-2008

There's nothing like promising a Playboy centerfold to drive people (well, men mostly) to an upcoming technology conference ... Continue Reading

Alan Pelz-Sharpe

Readers' challenge - name our new chart!

Added By Alan Pelz-Sharpe on 6-Apr-2008

Since moving to the US in 2002 I have become a fan of The Atlantic magazine, and in particular the last page of each edition that contains the "Word Fugitives" column ... Continue Reading

Tony Byrne

Uncle Sam pushes Records Management and Archiving...and Meridio too

Added By Tony Byrne on 4-Apr-2008

The Gimmal Group's Dan Elam recently pointed me to an important and seemingly under-reported ... Continue Reading

Alan Pelz-Sharpe

Oooh...an XML fight!

Added By Alan Pelz-Sharpe on 4-Apr-2008

The world does seem to love an XML fight. ... Continue Reading

Alan Pelz-Sharpe

ECM Technologies and Recession

Added By Alan Pelz-Sharpe on 3-Apr-2008

One topic that keeps coming up in conversations with buyers of content technologies -- and of course those that sell content technologies -- is the topic of a looming recession ... Continue Reading

Theresa Regli

More Reasons to Love London

Added By Theresa Regli on 1-Apr-2008

Great theater. Awesome Indian food. Hyde Park in springtime ... Continue Reading

Tony Byrne

What you can learn from IBM and SAP's legal imbroglios

Added By Tony Byrne on 1-Apr-2008

A couple recent news items find SAP and IBM both in a bit of legal hot water ... Continue Reading

Alan Pelz-Sharpe

HP expands archiving, e-discovery, and compliance portfolio with acquisition of Tower Software

Added By Alan Pelz-Sharpe on 31-Mar-2008

So HP finally made a move into the world of ECM by acquiring Tower Software of Australia ... Continue Reading

Alan Pelz-Sharpe

April ECM Workshop in Rome

Added By Alan Pelz-Sharpe on 25-Mar-2008

I'll be running a two-day intensive ECM workshop in Rome this April, geared for the needs of project implementation and selection teams -- as well as the business managers who oversee information management initiatives. ... Continue Reading

Theresa Regli

Objective technology analysis for the French?

Added By Theresa Regli on 13-Mar-2008

Much like "le brunch" has infiltrated the Paris restaurant scene, Anglophone phrases like le CRM, l'ERP and l'ECM were omnipresent at Documation Paris this week. So were vendors at the conference podium ... Continue Reading

Kas Thomas

The problem of dark matter in the information universe

Added By Kas Thomas on 13-Mar-2008

It seems to me IDC may have missed (or at least skimmed over) some important conclusions in its newly released 2008 update of last year's widely cited The Expanding Digital Universe ... Continue Reading

Adriaan Bloem

To boldly go where they have gone before

Added By Adriaan Bloem on 7-Mar-2008

Web CMS vendor SDL Tridion has opened a new office in Germany, almost eight years to the date after their first attempt ... Continue Reading

Tony Byrne

36 Hours at AIIM: Google, SharePoint, Customers

Added By Tony Byrne on 5-Mar-2008

Herewith some random thoughts on the first half of the 3-day AIIM Conference & Expo in Boston, MA, USA ... Continue Reading

Tony Byrne

Content Technologies Subway Map

Added By Tony Byrne on 5-Mar-2008

Many different tools -- and scores of vendors -- fall under the rubric of "content technologies." Can they be organized on a single page? ... Continue Reading

Jarrod Gingras

Have a seat on the couch...

Added By Jarrod Gingras on 3-Mar-2008

Though we are not psychiatrists, as technology evaluators covering various content technologies, we spend many hours listening to some sad stories of software implementations gone wrong... ... Continue Reading

Jarrod Gingras

Big Pink Monsters?

Added By Jarrod Gingras on 2-Mar-2008

Actually, "BPM" stands for Business Process Management,, although some implementations can become quite monstrous indeed ... Continue Reading

Alan Pelz-Sharpe

Want your ECM problem fixed?

Added By Alan Pelz-Sharpe on 29-Feb-2008

This coming Wednesday at the big AIIM Expo in Boston we are hosting a session called "Fix your ECM problem." It's a bit of "serious" fun ... Continue Reading

Tony Byrne

Join CIOs next Thursday at the AIIM Expo

Added By Tony Byrne on 29-Feb-2008

I'll be moderating a morning keynote panel at the AIIM Expo in Boston, MA, USA, entitled "The Future of Information Management: The CIO's Perspective." ... Continue Reading

Alan Pelz-Sharpe

Google Sites hardly a SharePoint killer -- but that's not the point

Added By Alan Pelz-Sharpe on 28-Feb-2008

So Google has launched a product to compete with Microsoft's SharePoint, called Google Sites ... Continue Reading

Janus Boye

jboye08 in Denmark: Call for Speakers issued

Added By Janus Boye on 19-Feb-2008

jboye08, the annual international web conference in November in Aarhus, Denmark has begun accepting speaker proposals ... Continue Reading

Kas Thomas

U.S. Treasury will spend $28M on ECM in FY2009

Added By Kas Thomas on 12-Feb-2008

According to the latest Report on Information Technology Spending for the Federal Government, the U.S. Treasury Department is requesting $28.2 million to spend on Enterprise Content Management systems in Fiscal Year 2009, up from ... Continue Reading

Tony Byrne

ECM and SOA: Still far apart

Added By Tony Byrne on 12-Feb-2008

Today we released a research summary arguing that Enterprise Content Management (ECM) products are ill-equipped to meet the security requirements of Service Oriented Architectures (SOA) ... Continue Reading

Alan Pelz-Sharpe

Smart lawyers and ECM

Added By Alan Pelz-Sharpe on 8-Feb-2008

I sat in on the keynote panel at LegalTech in New York yesterday. As an old cynic I tend to think that I have heard it all before (and I probably have), but yesterday I was jolted awake by some quotes that left me ... Continue Reading

Kas Thomas

Documentum Fixes Security Flaw

Added By Kas Thomas on 6-Feb-2008

Yesterday, security analysis firm CYBSEC S.A. released an advisory describing a vulnerability in Documentum 5.3 that, if uncorrected, would "allow an attacker to overwrite arbitrary files on the server filesystem." ... Continue Reading

Alan Pelz-Sharpe

Independence and Industry Analysts

Added By Alan Pelz-Sharpe on 1-Feb-2008

Wall Street Journal columnist Lee Gomes wrote an interesting piece about industry analyst firm The Aberdeen Group ... Continue Reading

Theresa Regli

The world is your oyster, but is the Geo-web right for you?

Added By Theresa Regli on 30-Jan-2008

We all have our computer time-wasters. For some it's games, for others, IM'ing with friends. For me, it's the geo-web ... Continue Reading

Alan Pelz-Sharpe

Defining e-mail archiving versus e-mail management

Added By Alan Pelz-Sharpe on 29-Jan-2008

Terminology in the content technology business is a tricky thing to deal with: different interpretations of the same label can leave buyers confused, and mis-sold ... Continue Reading

Alan Pelz-Sharpe

Debunking the Google Generation Myth

Added By Alan Pelz-Sharpe on 29-Jan-2008

My thanks to our friend James Robertson for pointing to an important UK study that debunks many of the "Web 2.0" and "Google Generation" myths that ... Continue Reading

Kas Thomas

Vignette announces numbers, resignations

Added By Kas Thomas on 25-Jan-2008

Let's peek back into ECM/WCM vendor Vignette following last week's speculation about the company's financials ... Continue Reading

Alan Pelz-Sharpe

The reality of content security

Added By Alan Pelz-Sharpe on 24-Jan-2008

My colleague Jarrod forwarded a link to a news story of how one person deliberately destroyed 7 years worth of corporate content/data with ease ... Continue Reading

Tony Byrne

CMS Watch is hiring

Added By Tony Byrne on 22-Jan-2008

We're looking for a full-time technology/industry analyst to join our growing team ... Continue Reading

Theresa Regli

Welcome, Barbara...

Added By Theresa Regli on 20-Jan-2008

We'd like to welcome Barbara Feldman, our new Customer Relationship Manager, who joined us on January 2nd ... Continue Reading

Alan Pelz-Sharpe

Oracle acquires....Captovation?

Added By Alan Pelz-Sharpe on 16-Jan-2008

Blink and you would have missed it -- for lost in the all the headlines of ... Continue Reading

Tony Byrne

IOA and BPM Training in Benelux

Added By Tony Byrne on 16-Jan-2008

Our partner Erik Hartman's firm will be delivering IOA and BPM certificate training in Belgium and the Netherlands this year ... Continue Reading

Alan Pelz-Sharpe

E-mail mayhem and nonsense

Added By Alan Pelz-Sharpe on 10-Jan-2008

I have recently become addicted to a TV program called Clean House, where they find people whose homes are a chaotic mess -- with junk and trash accumulating to the rafters ... Continue Reading

Alan Pelz-Sharpe

Thoughts on EMC's acquisition of Document Sciences

Added By Alan Pelz-Sharpe on 7-Jan-2008

So EMC (read: Documentum) acquired Document Sciences. The announcement came over the holiday period, and has already been ... Continue Reading

Alan Pelz-Sharpe

Worldwide ECM Events in 2008

Added By Alan Pelz-Sharpe on 7-Jan-2008

So the new year begins, and the first thing on my agenda is to run through my calendar for the year; 2008 brings a lot of potentially great events worldwide for ECM ... Continue Reading

Kas Thomas

BEA, the Patent Office, and the Future of JCR

Added By Kas Thomas on 21-Dec-2007

Ironically, one of the main roadblocks to widespread adoption of JSR-170 (the Java Content Repository standard, now more accurately referred to as JSR-283) may be Java itself ... Continue Reading

Tony Byrne

What we didn't predict for next year

Added By Tony Byrne on 18-Dec-2007

CMS Watch principal, Theresa Regli, makes an interesting point about what we didn't predict for 2008 ... Continue Reading

Alan Pelz-Sharpe

The Joy of Buy-Side Conferences

Added By Alan Pelz-Sharpe on 12-Dec-2007

I have just returned from a Copenhagen seminar event (organized by our good friend and colleague Janus Boye), and just prior to that the Oracle UK User Group conference in Birmingham. Both events were organized exclusively for end users ... Continue Reading

Theresa Regli

Seeking a DAM good expert...

Added By Theresa Regli on 12-Dec-2007

We're currently conducting research into the Digital Asset Management marketplace, and we're seeking a couple of good independent experts to help us out ... Continue Reading

Tony Byrne

A holiday wishlist

Added By Tony Byrne on 11-Dec-2007

Dear Santa: It's early to be sending desiderata, but I imagine after this very eventful year your develop -- I mean elves -- must be very busy. Anyway, I'd be grateful if you could leave any of the following ... Continue Reading

Janus Boye

At last: Details out on MOSS 2007 SP1

Added By Janus Boye on 5-Dec-2007

Almost exactly a year after MOSS 2007 was released, Joel Olesen, Sr. Technical Product Manager at Microsoft, finally shed some light on future product plans ... Continue Reading

Jarrod Gingras

ECM Suites Report 2008 Released

Added By Jarrod Gingras on 4-Dec-2007

Today we released the ECM Suites Report 2008, evaluating 32 Enterprise Content Management vendors. ... Continue Reading

Alan Pelz-Sharpe

Backup is not Archiving

Added By Alan Pelz-Sharpe on 29-Nov-2007

Question: What's the difference between a backup and an archive? ... Continue Reading

Tony Byrne

Zealotry of the Apostate?

Added By Tony Byrne on 28-Nov-2007

At the Gilbane Conference keynote today, execs from ECM vendors Alfresco, Oracle, IBM, and Adobe focussed on -- perhaps inevitably -- Enterprise 2.0 ... Continue Reading

Alan Pelz-Sharpe

What to make of Interwoven's SEC troubles?

Added By Alan Pelz-Sharpe on 26-Nov-2007

Something appears to be quite amiss at Interwoven. On 15th November a notice of non-compliance was served against the company by NASDAQ. ... Continue Reading

Tony Byrne

Grateful for content technologies

Added By Tony Byrne on 22-Nov-2007

Here in the USA it is "Thanksgiving" holiday -- a very pleasant time when we gather with family and declare our various gratitudes. In that spirit, I'll list some content technology things for which, I think, we can all be grateful ... Continue Reading

Alan Pelz-Sharpe

Oracle and ECM Middleware: more than just Billy, Stevie, and Lenny

Added By Alan Pelz-Sharpe on 20-Nov-2007

It's easy to get lost in the maelstrom that is Oracle OpenWorld. With over 45,000 visitors, it takes over San Francisco each year. Its "appreciation" parties are legendary ... Continue Reading

Tony Byrne

SharePoint as a .NET development platform

Added By Tony Byrne on 13-Nov-2007

Last week at cmf2007 Raimond Kempees, a developer and consultant at Radagio, gave a nice talk assessing MOSS 2007. Among other things, Raimond relayed some of the challenges ... Continue Reading

Alan Pelz-Sharpe

ECM Methodologies

Added By Alan Pelz-Sharpe on 25-Oct-2007

It would be interesting to know how many failed ECM projects stemmed from the wrong deployment methodology. I was pondering on this after a discussion with ... Continue Reading

Alan Pelz-Sharpe

Autonomy buys Meridio

Added By Alan Pelz-Sharpe on 23-Oct-2007

Major enterprise search vendor Autonomy announced today that they will acquire Meridio, the Northern Ireland-based Records Management vendor which had originally hitched its wagon to Microsoft SharePoint ... Continue Reading

Alan Pelz-Sharpe

Tracking KMWorld

Added By Alan Pelz-Sharpe on 22-Oct-2007

Autumn is conference season here in the US, and one of the events I am most looking forward to is KMWorld in San Jose, California, from 6-8th November. ... Continue Reading

Alan Pelz-Sharpe

The SaaS ECM dilemma

Added By Alan Pelz-Sharpe on 15-Oct-2007

At every talk or seminar I give on buying ECM technology, I stress to attendees that they have many different options -- including software as a service (SaaS). It's still early days for SaaS ECM, but the approach is now joining open source as a viable alternative to traditional software licensing models ... Continue Reading

Alan Pelz-Sharpe

Will ECM play in Peoria?

Added By Alan Pelz-Sharpe on 7-Oct-2007

One of things about being an industry analyst is you are exposed (whether you like it or not) to all the new trends, hypes, and ideas that the software industry promotes. You need to remain focused on your core areas (in my case all points ECM), and at the same time ensure that you remember to view your niche in a broader context ... Continue Reading

Alan Pelz-Sharpe

Compliant storage and archiving - an oxymoron?

Added By Alan Pelz-Sharpe on 3-Oct-2007

One of the great divides in the ECM world is the gulf between (and different understanding of) the needs of records management on the one hand, versus IT storage on the other ... Continue Reading

Tony Byrne

Day and FileNet, reunited...under IBM

Added By Tony Byrne on 2-Oct-2007

Sometimes a relationship ends, only to be rekindled later with the time is riper. Such is the case with Web Content Management (WCM) vendor Day Software and FileNet ... Continue Reading

Alan Pelz-Sharpe

The E in ECM

Added By Alan Pelz-Sharpe on 1-Oct-2007

These past few weeks as I have been working on the ECM Suites Report I pondered what it actually is that makes an ECM tool truly "Enterprise" ready ... Continue Reading

Alan Pelz-Sharpe

De-mystifying the Gartner ECM Magic Quadrant

Added By Alan Pelz-Sharpe on 28-Sep-2007

Late last year we blogged on the 2006 Gartner Magic Quadrant (MQ) for ECM - and made the point that inclusion in the chart is believed by vendors to have a very positive impact on their sales. In the 2007 MQ - published this past week - it's clear that little (in Gartner's view) has changed in the ECM world. Well, we beg to differ ... Continue Reading

Alan Pelz-Sharpe

Discussing ECM in London this October

Added By Alan Pelz-Sharpe on 7-Sep-2007

On 17/18 October I will be hosting (along with Theresa) some round table discussions at the London Documation event ... Continue Reading

Alan Pelz-Sharpe

Uncle Sam cracks down on vendor selection abuse

Added By Alan Pelz-Sharpe on 5-Sep-2007

While nattering to a U.S. attorney while traveling back from Kuala Lumpur last week I was directed to this ongoing story. You can read all about it here, but in short the U.S. Department of Justice is suing Accenture for allegedly receiving kickback-like payments from technology suppliers it recommended and/or implemented at DOJ. The alleged fraud was a collusion with big-name IT suppliers (e.g., HP, Sun) and smaller vendors (e.g., Vignette) to ... Continue Reading

Alan Pelz-Sharpe

ECM in Malaysia

Added By Alan Pelz-Sharpe on 4-Sep-2007

I am just back from speaking at the very first ECM Conference in Kuala Lumpur, Malaysia -- an excellent event that left me with many things to ponder. Top of the list is the term ECM itself ... Continue Reading

Ann Rockley

Interwoven bows out of content component management

Added By Ann Rockley on 29-Aug-2007

In an exchange with me yesterday, ECM/WCM vendor Interwoven confirmed that it no longer provides an XML-based content component management capability. (We had invited them to participate in our vendor product reviews for the forthcoming Content Component Management Report.) This came as a bit of a surprise ... Continue Reading

Tony Byrne

Open Text in a thousand words

Added By Tony Byrne on 28-Aug-2007

My colleague Alan Pelz-Sharpe proves that it's possible -- just barely -- to describe a major ECM vendor that markets hundreds of products, in just three screens of text ... Continue Reading

Tony Byrne

A thousand and one thank yous

Added By Tony Byrne on 26-Aug-2007

This is blog entry number 1001 since we began CMS Watch six years ago. Not a huge deal, but I'd like to take the opportunity to thank all the contributors. And I'd also like to thank you, our readers, who have provided great comments and feedback, and who have generously given of your time and implementation experience to inform our product evaluation reports. We are really collectors of your wisdom ... Continue Reading

Alan Pelz-Sharpe

Open Text keeps up with Legal sector

Added By Alan Pelz-Sharpe on 22-Aug-2007

This past week ECM vendor Open Text announced that they will deliver a major upgrade to the acquired (ex-Hummingbird) eDocs technology for the Legal sector. Not earth-shattering news, but important news nonetheless ... Continue Reading

Alan Pelz-Sharpe

Open Source ECM continues to grow

Added By Alan Pelz-Sharpe on 19-Aug-2007

South African open source ECM developer Knowledge Tree recently announced that their package has seen more than 380,000 downloads. Of course, veterans of open source projects will concede that downloads doth not a production implementation make ... Continue Reading

Tony Byrne

Just what do we mean by BPM?

Added By Tony Byrne on 15-Aug-2007

Well, this three-letter acronym, for "Business Process Management," has been around for quite awhile. And like "ECM," BPM can mean both a practice and a set of technologies. As a set of technologies... ... Continue Reading

Tony Byrne

Just what is IOA?

Added By Tony Byrne on 10-Aug-2007

Of course, the world doesn't need another 3-letter acronym. But we think this one's important. IOA stands for "Information Organisation & Access", a new AIIM certificate course developed by CMS Watch and taught by both of us around the world ... Continue Reading

Tony Byrne

Announcing a New Training Program

Added By Tony Byrne on 9-Aug-2007

Today CMS Watch officially kicks off a formal training program. In conjunction with AIIM, we are providing classroom workshops (leading to official AIIM designations) in Information Organisation & Access (IOA) and Business Process Management (BPM). I'm very excited about these new courses. ... Continue Reading

Alan Pelz-Sharpe

Documentum formally announces D6

Added By Alan Pelz-Sharpe on 5-Aug-2007

EMC|Documentum's long awaited "D6" was officially announced last week -- though of course it has actually been announced by the firm many times this year at different conferences. Although this official release fills in some of the blanks, there are few surprises. That's not to say this is not a significant event for the sometime market leader - it's a very big event for them - only in the past what Documentum did was a signal for all to follow. The tide has turned somewhat, and Documentum under the ownership of EMC finds itself as much a follower as a leader these days. ... Continue Reading

Janus Boye

Talk to Microsoft

Added By Janus Boye on 3-Aug-2007

Most implementations of the popular MOSS 2007 are performed by system integrators and local consulting companies, typically without Microsoft intercession. Even if you obtained SharePoint for free, I would strongly encourage a direct and regular contact with Microsoft itself ... Continue Reading

Alan Pelz-Sharpe

Measuring SharePoint Growth

Added By Alan Pelz-Sharpe on 28-Jul-2007

MS SharePoint continues to grow at a pace - in a presentation to Financial Analysts earlier this week, Microsoft stated that in the past year they have seen year over year 35% growth and revenues of a staggering $800 Million US. They also claim ... Continue Reading

Alan Pelz-Sharpe

A new marketplace greets Documentum D6

Added By Alan Pelz-Sharpe on 26-Jul-2007

Just a year or two ago, a major upgrade to the Documentum ECM platform would have been dominant news in the industry, but things change, and quickly. D6, the latest version of EMC|Documentum's flagship platform, is undertaking a gradual roll-out through Q3 2007 to muted fanfare. EMC and its investors have high expectations for this new version, as the Documentum division of the company has shown only modest growth of 5% in the past year, lower than most competitors. ... Continue Reading

Alan Pelz-Sharpe

EMC acquires Xhive

Added By Alan Pelz-Sharpe on 20-Jul-2007

Today EMC announced it is to acquire XHive the Netherlands-based, XML-focused content management vendor. XHive has carved out a niche for itself ... Continue Reading

Tony Byrne

Day Software goes from DAM-lite to DAM-heavy

Added By Tony Byrne on 18-Jul-2007

Switzerland-based Web CMS vendor Day Software has always prided itself on offering customers additional capabilities for managing image assets. Now the company has built up and rolled out a formal Digital Asset Management (DAM) product called "CQ DAM." This raises an interesting question. What does it mean to manage media assets? ... Continue Reading

Alan Pelz-Sharpe

Hyland Software acquired

Added By Alan Pelz-Sharpe on 17-Jul-2007

Hyland Software, developer of OnBase ECM, has been acquired (58% controlling stake) by a private equity firm for $265 million -- quite a substantial sum for a firm that posted revenues around $70 million. What does it mean for buyers of Hyland's software? ... Continue Reading

Alan Pelz-Sharpe

Oracle tackles files in the database, again

Added By Alan Pelz-Sharpe on 12-Jul-2007

Today Oracle announced the latest upgrade to its flagship database: 11g. The announcement brooks great interest within the ECM community because ... Continue Reading

Tony Byrne

Jesse Wilkins in review mode

Added By Tony Byrne on 10-Jul-2007

Enterprise Content Management guru Jesse Wilkins wrote a nice review of our ECM Suites Report. To quote ... Continue Reading

Alan Pelz-Sharpe

Change methodologies and ECM

Added By Alan Pelz-Sharpe on 5-Jul-2007

People have always debated whether or not to embrace formal management and change methodologies when implementing enterprise content management (ECM). Should you employ a formal methodology or just use your best judgment and experience? I think you need both. ... Continue Reading

Theresa Regli

Don't DAM the little guys

Added By Theresa Regli on 4-Jul-2007

At last week's Henry Stewart DAM Symposium in London, a lively crowd joined my talk on vendor-neutral approaches to selecting content technologies. The themes and challenges in the DAM ("digital asset management") space aren't much different from those in the larger ECM arena: ... Continue Reading

Alan Pelz-Sharpe

Microsoft, Big ECM, and Big Pharma

Added By Alan Pelz-Sharpe on 3-Jul-2007

This year's big DIA (Drug Information Association) conference in Atlanta concluded with something of a shock for traditional ECM vendors. ... Continue Reading

Alan Pelz-Sharpe

ECM and Integration

Added By Alan Pelz-Sharpe on 2-Jul-2007

"Integration" is a hot topic with Enterprise Content Management vendors these days. But just like terms such as BPM or SOA, integration can many things to many people. The current focus on integration stems in large part to vendor repositioning work. They are starting to recognize that for long term survival they have to play nicely with other business applications and -- whether they like it or not -- other ECM systems. ... Continue Reading

Tony Byrne

The challenge of change

Added By Tony Byrne on 29-Jun-2007

The Spring 2007 content technology conference circuit finally wound down earlier this month. I really enjoy the interaction with technology customers and consultants, and had some wide-ranging conversations around various buffets. But the ghost at every conference banquet is "change management." Most technology investments pre-suppose organizational, process, and informational change to yield the intended return. Yet, almost no one welcomes change. So how do you do it? ... Continue Reading

Alan Pelz-Sharpe

The ECM - SOA divide

Added By Alan Pelz-Sharpe on 26-Jun-2007

In the content management world I sense something of a brewing backlash against SOA (Service Oriented Architecture), but I wonder how real or or even practical this is. With most Fortune 2000 firms are already way down the path with SOA, there seems to be no turning back. At the enterprise architecture level, there is no Plan B. ... Continue Reading

Alan Pelz-Sharpe

True ECM for Salesforce.com?

Added By Alan Pelz-Sharpe on 20-Jun-2007

The story begins with Computer Associates (CA), who spun off its Ingres line into a separate, open source project. Ingres is now teaming up with open source ECM provider Alfresco. The Ingres "Icebreaker" product (linux + database stack) will offer an ECM option provided via Alfresco. ... Continue Reading

Alan Pelz-Sharpe

ECM in a box?

Added By Alan Pelz-Sharpe on 17-Jun-2007

Our guest analyst Apoorv Durga pointed me to InfoGrid a Singapore-based vendor that is now selling an ECM "appliance." I have not looked inside the box yet, but plan to do so and will report back with what I find. But at first glance ... Continue Reading

Theresa Regli

Should your enterprise give a DAM?

Added By Theresa Regli on 13-Jun-2007

On June 28 & 29th, join me in London for the Henry Stewart Symposium on Digital Asset Management, Workflow Automation, and Marketing Efficiency & Effectiveness. I'll be speaking about scenario-based product selection. ... Continue Reading

Alan Pelz-Sharpe

ECM and BPR in 2007

Added By Alan Pelz-Sharpe on 31-May-2007

Another conversation today and another datapoint to contribute to my growing belief that large enterprises are now re-embracing re-engineering. It seems that there is only so much streamlining you can do until you reach a point where you need to completely rethink a situation. ... Continue Reading

Alan Pelz-Sharpe

Documentum announces Transactional Content Management

Added By Alan Pelz-Sharpe on 22-May-2007

Transactional document management (high-volume throughput of relatively static documents) has long been dominated by IBM and FileNet. EMC today announced that it too wants to compete in this lucrative market. Hence as part of its forthcoming Documentum D6 release, they have announced "TCM" (Transactional Content Management). ... Continue Reading

Alan Pelz-Sharpe

Another departure at EMC-Documentum

Added By Alan Pelz-Sharpe on 18-May-2007

How many good people can you lose before things start to suffer? The answer is usually not too many -- but in EMC's Documentum division we have now seen the departure of ... Continue Reading

Tony Byrne

A new edition of our ECM Suites Report

Added By Tony Byrne on 18-May-2007

Is "departmental enterprise content management" an oxymoron? We think not. In fact, much of the growth in the ECM industry is serving small- to mid-sized businesses and individual enterprise departments seeking to undertake basic document and records management. So for those customers, we've created a new (lower-cost) edition of our ECM Suites Report. ... Continue Reading

Alan Pelz-Sharpe

Another perspective on vendor demos

Added By Alan Pelz-Sharpe on 17-May-2007

Tony has provided some advice to vendors regarding product demos. Those 10 points make essential reading, but there is another perspective. Since I have personally sat in on those demos both as a buyers' advisor and as a vendor (system integrator), I need to add several points to the list. ... Continue Reading

Alan Pelz-Sharpe

When Search and ECM collide

Added By Alan Pelz-Sharpe on 15-May-2007

"When Search & ECM Collide" was the title of a tutorial I ran in New York yesterday. It's an important topic to explore as both Search vendors and ECM vendors both seem to believe that ... Continue Reading

Alan Pelz-Sharpe

Compliance is not a big driver for ECM

Added By Alan Pelz-Sharpe on 11-May-2007

I have just been reminded of one of the fundamentals involved in business process change (while reading through Dan Madison's excellent book on the topic): the principal of "Away From" and "Go To" reasons for change. ... Continue Reading

Alan Pelz-Sharpe

Looking beyond North America for your ECM vendor

Added By Alan Pelz-Sharpe on 10-May-2007

It's not surprising that enterprises around the world typically first consider major North American vendors like EMC, IBM, and Open Text for their ECM needs, considering the millions those companies pour into marketing efforts. But buyers should look beyond the marketing, as many regional vendors may well have good technology solutions ... Continue Reading

Tony Byrne

Learn about MOSS 2007

Added By Tony Byrne on 8-May-2007

Slowly but surely more details are emerging from a variety of different types of implementations using Microsoft's new SharePoint, "MOSS 2007." I hope you can join us in Washington, DC this June for a couple of very useful MOSS sessions based on practical field experience. ... Continue Reading

Alan Pelz-Sharpe

The E in big-time ECM means cutting costs, improving processes

Added By Alan Pelz-Sharpe on 30-Apr-2007

At the recent AIIM Expo I had the privilege to lead a panel, "When E Means Big," where customers revealed lessons learned in truly huge ECM deployments, as opposed to the "regular" world of ECM. What struck me was how the discussion barely touched on technology, but instead gravitated toward such issues as Governance, Strategy, Funding, and Ownership. A strong consensus emerged ... Continue Reading

Theresa Regli

Your iPod, or your business? Taxonomies in-depth...

Added By Theresa Regli on 26-Apr-2007

A couple of months ago, I got many reponses from fellow frustrated iPod owners to my post about how bad metadata in iPods makes for a bad user experience. The same was true last week at the AIIM Expo, when during my taxonomy tutorial, the audience was quick to point out the problems they endured transfering bad metadata from CDs to their online jukebox ... Continue Reading

Tony Byrne

RedDot's Purple Monkey and the ECM/WCM divide

Added By Tony Byrne on 26-Apr-2007

Open Text's Web CMS subsidiary RedDot has just chosen Chicago-based interactive agency Purple Monkey Studios, Inc. as their "Partner of the Year." Purple Monkey can certainly boast a decent client list and the obligatory cool home page. To me, this news more than perhaps anything else exemplifies the gulf between enterprise content management (ECM) and web content management (WCM) ... Continue Reading

Ann Rockley

Globalization and content component management

Added By Ann Rockley on 25-Apr-2007

I have a more sanguine view of the recent acquisition of Tridion by SDL than my CMS Watch colleagues. From the perspective of content component management (CCM), return on investment often comes in the area of translation ... Continue Reading

Alan Pelz-Sharpe

Thoughts on ECM as a service

Added By Alan Pelz-Sharpe on 24-Apr-2007

... Continue Reading

Alan Pelz-Sharpe

AIIM Expo and the ECM marketplace

Added By Alan Pelz-Sharpe on 20-Apr-2007

... Continue Reading

Tony Byrne

Unveiling the ECM Suites Report

Added By Tony Byrne on 17-Apr-2007

... Continue Reading

Tony Byrne

Four words to drop from your RFP -- and one to add

Added By Tony Byrne on 16-Apr-2007

... Continue Reading

Tony Byrne

Content Component Management Survey

Added By Tony Byrne on 12-Apr-2007

... Continue Reading

Tony Byrne

The Coming Configurator Conundrum

Added By Tony Byrne on 11-Apr-2007

... Continue Reading

Alan Pelz-Sharpe

Salesforce.com as ECM vendor

Added By Alan Pelz-Sharpe on 10-Apr-2007

... Continue Reading

Alan Pelz-Sharpe

ECM rising?

Added By Alan Pelz-Sharpe on 9-Apr-2007

... Continue Reading

Alan Pelz-Sharpe

Considering smaller ECM vendors

Added By Alan Pelz-Sharpe on 27-Mar-2007

... Continue Reading

Alan Pelz-Sharpe

Subjective about the future of Objective

Added By Alan Pelz-Sharpe on 11-Mar-2007

... Continue Reading

Tony Byrne

Announcing a new report

Added By Tony Byrne on 8-Mar-2007

... Continue Reading

Alan Pelz-Sharpe

ECM skills shortage

Added By Alan Pelz-Sharpe on 6-Mar-2007

... Continue Reading

Tony Byrne

Dealing with the dreaded P word

Added By Tony Byrne on 2-Mar-2007

... Continue Reading

Tony Byrne

Random MOSS musings

Added By Tony Byrne on 26-Feb-2007

... Continue Reading

Tony Byrne

Vendor briefings, take two

Added By Tony Byrne on 23-Feb-2007

Well, my post yesterday elicited some strong reactions. Here's a summary of some of the push-back I received from vendors: ... Continue Reading

Tony Byrne

Roadmap magic: protecting yourself from the analyst influence game

Added By Tony Byrne on 22-Feb-2007

We're in the thick of research for several evaluation reports. This means talking to vendors and (mostly) customers. I can say with certainty that the gap between how vendors and customers see the same product has never been wider. ... Continue Reading

Tony Byrne

A new report on Content Component Management

Added By Tony Byrne on 20-Feb-2007

... Continue Reading

Alan Pelz-Sharpe

Not dominating ECM

Added By Alan Pelz-Sharpe on 19-Feb-2007

... Continue Reading

Tony Byrne

Join us at AIIM

Added By Tony Byrne on 16-Feb-2007

... Continue Reading

Alan Pelz-Sharpe

IBM digests FileNet

Added By Alan Pelz-Sharpe on 14-Feb-2007

... Continue Reading

Tony Byrne

Software development practices matter

Added By Tony Byrne on 8-Feb-2007

Many enterprises expecting to install plug-and-play content management and portal solutions are frequently surprised at the extent to which they are really developing full-blown applications. And at that point, with any packaged software, you have to deal with ... Continue Reading

Tony Byrne

When cops won't use their ECM system

Added By Tony Byrne on 29-Jan-2007

... Continue Reading

Tony Byrne

Avoiding failure: the better part of IT valor?

Added By Tony Byrne on 24-Jan-2007

... Continue Reading

Apoorv Durga

Social Networking within the Enterprise

Added By Apoorv Durga on 23-Jan-2007

... Continue Reading

Janus Boye

IBM catching up with outside world

Added By Janus Boye on 22-Jan-2007

... Continue Reading

Apoorv Durga

Decoupling content management services revisited

Added By Apoorv Durga on 15-Jan-2007

... Continue Reading

Alan Pelz-Sharpe

Top ten reasons why your ECM system runs slowly

Added By Alan Pelz-Sharpe on 12-Jan-2007

  1. The average size of electronic documents has grown to a point whereby current network bandwidth is insufficient to deliver documents to the user in a sensible time frame.
... Continue Reading

Tony Byrne

Upgrade to Documentum 6...in 2008

Added By Tony Byrne on 12-Jan-2007

EMC has begun to share publicly some information about the long-awaited Documentum 6, due out in Q3 of this year. Promises of a "....new, streamlined user experience" ought to give you some hint for what it's like to work in Documentum today. ... Continue Reading

Tony Byrne

Lead our industry

Added By Tony Byrne on 10-Jan-2007

Want to help lead the content management community in 2007? ... Continue Reading

Alan Pelz-Sharpe

ECM Suite is an oxymoron

Added By Alan Pelz-Sharpe on 5-Jan-2007

A recent blog post argued that vendors often drive discussions with buyers rather that the other way round. In that vein, I would like to state for the benefit of anyone considering buying ECM technology that there is really no such thing as an "ECM Suite" -- not beyond product labeling and marketing that is. ... Continue Reading

Tony Byrne

New subscription package for CMS Watch reports

Added By Tony Byrne on 4-Jan-2007

We've recently received inquiries from emerging technology teams at different enterprises asking for long-term access to all CMS Watch reports. So we've rolled out a year-long subscription package that provides a site license to all our products and each update, at a discount. Find details here. ... Continue Reading

Tony Byrne

A deeper look at the Oracle-Stellent acquisition

Added By Tony Byrne on 4-Jan-2007

In a recent KMWorld article, Alan Pelz-Sharpe lays out the broader implications for the ECM marketplace, but also looks at how it impacts customers. ... Continue Reading

Alan Pelz-Sharpe

NetApp dips toe in ECM waters

Added By Alan Pelz-Sharpe on 31-Dec-2006

When EMC acquired Documentum there was much speculation that main rival NetApp would gobble up FileNet. Instead, NetApp acquired by accident a new channel - as other ECM vendors suddenly wanted to keep a distance between EMC|Documentum, and though NetApp didn't acquire FileNet they began a fairly intense relationship. ... Continue Reading

Tony Byrne

People create taxonomies

Added By Tony Byrne on 22-Dec-2006

Theresa Regli explains how and why in the latest eDoc Magazine from AIIM... ... Continue Reading

Tony Byrne

Whither Open Text?

Added By Tony Byrne on 21-Dec-2006

Check out this short but fascinating interview with Open Text CEO John Shackleton in Red Herrring [Thanks to Michiel]. The main story line: Open Text is not seeking to be acquired. Two years from now we'll see... ... Continue Reading

Alan Pelz-Sharpe

ECM Marketplace - Blind leading the blind

Added By Alan Pelz-Sharpe on 20-Dec-2006

If you think overcoming the marketing hype that surrounds an "ECM Suite" is hard (it is for me, and I do this for a living!) then you might presume that talking to enterprise content management vendors directly could resolve your confusion. That would seem logical, but recall that all the major ECM vendors have either been acquiring or been acquired in the past few years.... ... Continue Reading

Alan Pelz-Sharpe

ECM and Enterprise Security

Added By Alan Pelz-Sharpe on 14-Dec-2006

Today James Governer prompted a discussion on his famous blog regarding ECM and Security. He raises some very good questions while lobbying other enterprise buyers to team with him to pressure ECM vendors to respond. I'm sure many ECM vendors will be secretly annoyed ... Continue Reading

Alan Pelz-Sharpe

Of magic quadrants and buyers' choices

Added By Alan Pelz-Sharpe on 8-Dec-2006

... Continue Reading

Alan Pelz-Sharpe

Sceptical about wikis in the Enterprise

Added By Alan Pelz-Sharpe on 1-Dec-2006

... Continue Reading

Alan Pelz-Sharpe

Documentum-EMC to offer embedded ECM

Added By Alan Pelz-Sharpe on 20-Nov-2006

... Continue Reading

Alan Pelz-Sharpe

Open Text releases Livelink 10

Added By Alan Pelz-Sharpe on 15-Nov-2006

... Continue Reading

Tony Byrne

How much does content technology matter?

Added By Tony Byrne on 13-Nov-2006

... Continue Reading

Tony Byrne

Alan Pelz-Sharpe joins CMS Watch

Added By Tony Byrne on 7-Nov-2006

... Continue Reading

Tony Byrne

Will IBM sue you?

Added By Tony Byrne on 24-Oct-2006

... Continue Reading

Tony Byrne

Fool for Vignette

Added By Tony Byrne on 20-Oct-2006

... Continue Reading

Tony Byrne

Reducing legal fees....through records management

Added By Tony Byrne on 17-Oct-2006

... Continue Reading

Tony Byrne

Getting Started with Records Management

Added By Tony Byrne on 11-Oct-2006

... Continue Reading

Tony Byrne

Nuxeo and open source project governance

Added By Tony Byrne on 9-Oct-2006

... Continue Reading

Tony Byrne

Documentum plus Microsoft

Added By Tony Byrne on 3-Oct-2006

... Continue Reading

Tony Byrne

Dilbert takes on information architecture

Added By Tony Byrne on 9-Aug-2006

... Continue Reading

Tony Byrne

Hummingbird ekes 10 more cents out of Open Text

Added By Tony Byrne on 4-Aug-2006

... Continue Reading

Tony Byrne

Small step forward for single-source publishing

Added By Tony Byrne on 4-Aug-2006

... Continue Reading

Tony Byrne

Stellent buys SealedMedia

Added By Tony Byrne on 2-Aug-2006

... Continue Reading

Tony Byrne

Open Text, Hummingbird, and industry consolidation: bad for the customer?

Added By Tony Byrne on 7-Jul-2006

... Continue Reading

Theresa Regli

Meet your new brand manager

Added By Theresa Regli on 30-Jun-2006

... Continue Reading

Tony Byrne

Another non-announcement from Oracle

Added By Tony Byrne on 23-Jun-2006

... Continue Reading

Tony Byrne

Oracle and Open Text: Prelude to a marriage?

Added By Tony Byrne on 15-Jun-2006

... Continue Reading

Tony Byrne

Keeping confidential content confidential

Added By Tony Byrne on 8-Jun-2006

... Continue Reading

Tony Byrne

Is managing content in public agencies really much different?

Added By Tony Byrne on 6-Jun-2006

... Continue Reading

Tony Byrne

Hummingbird's private exit

Added By Tony Byrne on 29-May-2006

... Continue Reading

Tony Byrne

Gilbane-DC keynotes: turn-about is fair play

Added By Tony Byrne on 22-May-2006

... Continue Reading

Tony Byrne

Google and the future of information management

Added By Tony Byrne on 18-May-2006

... Continue Reading

Tony Byrne

Adobe's revolution is still mostly for designers

Added By Tony Byrne on 16-May-2006

... Continue Reading

Tony Byrne

eRoom: Documentum on the cheap?

Added By Tony Byrne on 15-May-2006

... Continue Reading

Tony Byrne

Stellent, Fast, and the decoupling of Search and ECM

Added By Tony Byrne on 5-May-2006

... Continue Reading

Tony Byrne

CMS Watch updates Records Management Report

Added By Tony Byrne on 4-May-2006

... Continue Reading

Tony Byrne

Enterprisey

Added By Tony Byrne on 27-Apr-2006

... Continue Reading

Tony Byrne

Microsoft and Records Management

Added By Tony Byrne on 11-Apr-2006

... Continue Reading

Tony Byrne

Could Eclipse be your ECM client?

Added By Tony Byrne on 16-Mar-2006

... Continue Reading

Tony Byrne

Documentum buys Authentica

Added By Tony Byrne on 6-Mar-2006

... Continue Reading

Tony Byrne

Hummingbird forms customer advisory board

Added By Tony Byrne on 6-Feb-2006

... Continue Reading

Tony Byrne

Vignette's V7 ECM Suite in 1200 words or less

Added By Tony Byrne on 30-Jan-2006

... Continue Reading

Tony Byrne

New conference on content management in the federal government

Added By Tony Byrne on 24-Jan-2006

... Continue Reading

Tony Byrne

Where are the high-end .NET CM/DM packages?

Added By Tony Byrne on 22-Jan-2006

... Continue Reading

Tony Byrne

Where we are speaking this year

Added By Tony Byrne on 17-Jan-2006

... Continue Reading

Tony Byrne

User-experience book publisher launches

Added By Tony Byrne on 13-Jan-2006

... Continue Reading

Tony Byrne

Talking about content management products

Added By Tony Byrne on 11-Jan-2006

... Continue Reading

Tony Byrne

Who's your quarterback?

Added By Tony Byrne on 30-Dec-2005

... Continue Reading

Janus Boye

Indian marketplace: like everywhere else...but more so?

Added By Janus Boye on 30-Dec-2005

... Continue Reading

Janus Boye

Hyperwave survives into 2006

Added By Janus Boye on 19-Dec-2005

... Continue Reading

Tony Byrne

Alfresco vs. Plone

Added By Tony Byrne on 16-Dec-2005

... Continue Reading

Tony Byrne

Microsoft - Open Text rumor is just that

Added By Tony Byrne on 15-Dec-2005

... Continue Reading

Tony Byrne

The case for agile content development

Added By Tony Byrne on 14-Dec-2005

... Continue Reading

Tony Byrne

Join the CM Pros Board

Added By Tony Byrne on 13-Dec-2005

... Continue Reading

Tony Byrne

Survey predicts content and document management growth

Added By Tony Byrne on 12-Dec-2005

... Continue Reading

Tony Byrne

A closer look at Stellent's ECM suite

Added By Tony Byrne on 7-Dec-2005

... Continue Reading

Tony Byrne

Microsoft, Oracle, and ECM

Added By Tony Byrne on 4-Dec-2005

... Continue Reading

Tony Byrne

Why vendors (should) love iECM

Added By Tony Byrne on 2-Dec-2005

... Continue Reading

Janus Boye

Life-cycle charts: too dizzying for questions?

Added By Janus Boye on 24-Nov-2005

... Continue Reading

Tony Byrne

CMS Watch looking to hire a Senior Analyst

Added By Tony Byrne on 18-Nov-2005

... Continue Reading

Tony Byrne

Is the data-document divide real?

Added By Tony Byrne on 18-Nov-2005

... Continue Reading

Tony Byrne

Meet James Robertson at San Jose Happy Hour

Added By Tony Byrne on 14-Nov-2005

... Continue Reading

Tony Byrne

Our feeds, your way

Added By Tony Byrne on 27-Oct-2005

... Continue Reading

Tony Byrne

Vignette: a tale of two channels

Added By Tony Byrne on 25-Oct-2005

... Continue Reading

Tony Byrne

What do you mean when you say "XML"?

Added By Tony Byrne on 23-Oct-2005

... Continue Reading

Tony Byrne

CMS Watch is hiring

Added By Tony Byrne on 20-Oct-2005

... Continue Reading

Janus Boye

Consider protyping your project

Added By Janus Boye on 18-Oct-2005

... Continue Reading

Tony Byrne

ECM spending continues

Added By Tony Byrne on 11-Oct-2005

... Continue Reading

Janus Boye

Hyperwave: going bust?

Added By Janus Boye on 5-Oct-2005

... Continue Reading

Tony Byrne

Documentum jumps iECM gun

Added By Tony Byrne on 29-Sep-2005

... Continue Reading

Tony Byrne

Online support for FileNet after all

Added By Tony Byrne on 28-Sep-2005

... Continue Reading

Tony Byrne

Update on iECM Initiative

Added By Tony Byrne on 27-Sep-2005

... Continue Reading

Tony Byrne

The hidden costs of cut-and-paste migration

Added By Tony Byrne on 23-Sep-2005

... Continue Reading

Tony Byrne

Microsoft Vista and ECM

Added By Tony Byrne on 16-Sep-2005

... Continue Reading

Tony Byrne

AJAX for Document Management

Added By Tony Byrne on 16-Sep-2005

... Continue Reading

Tony Byrne

I'd like an ECMA with my UIMA

Added By Tony Byrne on 8-Sep-2005