E-mail Archiving and Management blog posts

UK Budget Cuts and Public Sector IT

Added By Alan Pelz-Sharpe on 22-Jun-2010

In the UK today, the new Chancellor of the Exchequer George Osbourne will announce his emergency budget details. The one thing we know in advance is that this will contain some of the most severe cuts in recent history ... Continue Reading

Get your updated vendor subway map

Added By Tony Byrne on 15-Jun-2010

Here's our latest take on the marketplaces we cover. We still can't fit all the vendors we evaluate, but we're getting closer ... Continue Reading

Autonomy buys CA Information Governance - A First Take

Added By Alan Pelz-Sharpe on 9-Jun-2010

Autonomy today announced that it has acquired CA's (formerly Computer Associates) Information Governance assets. These consist primarily of two main products ... Continue Reading

No magic in eDiscovery

Added By Alan Pelz-Sharpe on 9-Jun-2010

In the American corporate world, eDiscovery is the "pain du jour," as requests to find and turn over documents grow exponentially ... Continue Reading

Video: Meeting the System Integrator

Added By Alan Pelz-Sharpe on 3-Jun-2010

I was myself once a systems integrator, and many of my friends still work for systems integrators. This is my roundabout way of saying sorry in advance for the following video ... Continue Reading

Scoring spreadsheets, the bane of my life

Added By Theresa Regli on 11-May-2010

My colleague Alan Pelz-Sharpe and I frequently engage in friendly debate. Recently, we've been discussing the pros and cons of using scoring spreadsheets in the vendor evaluation process ... Continue Reading

The willful ignorance of business users

Added By Theresa Regli on 8-Apr-2010

One of my favorite parts of my job is the educational aspect - helping people new to content technology understand what it does and how it works. ... Continue Reading

Pardon the ECM Interruption

Added By Jarrod Gingras on 7-Apr-2010

This session will be a fast-paced debate exploring a variety of controversial ECM-related issues and trends ... Continue Reading

Think you can you stump these consultants?

Added By Jarrod Gingras on 1-Apr-2010

For the last several years, I've had the honor of hosting our Stump the Consultant panel at the info360: AIIM Expo ... Continue Reading

Pathbreaking research focuses on Human Cloud

Added By Tony Byrne on 1-Apr-2010

I'm delighted to announce today that we have just released new research on emerging technologies that will transfer live human beings to the Cloud ... Continue Reading

Hiring a UK/Europe Account Executive

Added By Jarrod Gingras on 31-Mar-2010

As we continue to grow globally, we're looking for a motivated account exec in the UK or Europe ... Continue Reading

Selecting Wine and Software

Added By Jarrod Gingras on 31-Mar-2010

Theresa Regli recently recorded this video using one of her favorite analogies: selecting the right enterprise software is a lot like selecting the right wine to have with dinner ... Continue Reading

Finding the best vendor means treating bidders right

Added By Tony Byrne on 24-Mar-2010

Is it a buyers' market for content technologies? Some enterprises believe that technology suppliers are so hungry for business that they will line up for kilometers to respond to an RFP. ... Continue Reading

What makes your project successful in the real world

Added By Jarrod Gingras on 19-Mar-2010

There are many ways to measure success of an information management project. Project leaders typically want to "help" your colleagues, but how do they know they're successful? ... Continue Reading

Holistic Information Management

Added By Alan Pelz-Sharpe on 17-Mar-2010

Whilst recently working on a change management initiative for one of our multinational clients, I had a bit of an "aha!" moment. I was in the midst of explaining to the assembled team members how their future information management system ... Continue Reading

Evaluating vendor proposals - Kill your spreadsheets

Added By Alan Pelz-Sharpe on 15-Mar-2010

As you may know, a lot of our work at the Real Story Group involves helping people make the right information management buying decisions. Not surprisingly, one of the most common areas where our customers seek our counsel is with vendor scoring and assessment methodologies ... Continue Reading

Two new Advisory Papers for enterprise technology selection teams

Added By Tony Byrne on 1-Mar-2010

My colleague Alan has produced two short briefings of special interest to content technology selection teams ... Continue Reading

What is Content Management?

Added By Tony Byrne on 24-Feb-2010

There's a question that keeps popping up around our industry: "What is Enterprise Content Management?" ... Continue Reading

Which is better for you - platforms or products

Added By Tony Byrne on 23-Feb-2010

Today we released a new advisory paper, "How the New Platforms vs. Products Debate Impacts Your Success." Subscribers to any of our EI Watch, SharePoint Watch, and CMS Watch research streams can ... Continue Reading

Google - unsuitable for the enterprise

Added By Alan Pelz-Sharpe on 22-Feb-2010

For years now Google has played fast and loose with information confidentiality and privacy issues. As if further proof were needed ... Continue Reading

Iron Mountain buys Mimosa

Added By Jarrod Gingras on 22-Feb-2010

Iron Mountain the records management services giant today announced that it was buying e-mail archiving vendor Mimosa. Mimosa is certainly one of the more ... Continue Reading

SAP, EMC, and Open Text - Who cares?

Added By Alan Pelz-Sharpe on 22-Feb-2010

Over the last few weeks there has been a flurry of media interest in the fact that SAP is reselling EMC Documentum and Open Text products. It's a flurry (bordering on blizzard) that is of little or no relevance to actual buyers of these software products ... Continue Reading

Keeping it Real

Added By Alan Pelz-Sharpe on 22-Feb-2010

Welcome to the Real Story Group! For my colleagues and I this is an exciting time, and part of a continuing adventure that I hope you will join. ... Continue Reading

The value of the AS IS in Information Management Change

Added By Alan Pelz-Sharpe on 21-Feb-2010

One of the founding principals of business process change is the concept of understanding and defining the current "As Is" situation, before analyzing it and then constructing an ideal "To Be" situation. ... Continue Reading

Welcome to the Real Story Group

Added By Tony Byrne on 17-Feb-2010

Welcome to the Real Story Group. Today we cut over to our new website(s) ... Continue Reading

Big changes coming at CMS Watch

Added By Tony Byrne on 11-Feb-2010

Early next week, we will be re-launching this website, adding some new sites, and at a more fundamental level, revamping the way we serve our customers. ... Continue Reading

ROI calculations are a joke

Added By Alan Pelz-Sharpe on 8-Feb-2010

Our colleagues over at Forrester recently undertook some interesting research regarding content management investment attitudes in 2010 (DM, RM and WCM). The overall finding was along the lines one might expect ... Continue Reading

Vendor Tip: perform some basic research before disqualifying prospects

Added By Alan Pelz-Sharpe on 3-Feb-2010

Our job here is to advise buyers of technology, never vendors. But today I am going to make an exception and give the vendors out there a solid tip. Do your homework before responding to RFPs ... Continue Reading

Seeking UK/Europe Sales and Customer Supt Exec

Added By Tony Byrne on 20-Jan-2010

We're looking to hire a UK- or Europe-based (with native English) sales and support executive. You can ... Continue Reading

How did our 2009 predictions fare?

Added By Tony Byrne on 16-Dec-2009

Yesterday we issued our twelve predictions for 2010. Once again, I'll look back at our 2009 predictions and see how we did ... Continue Reading

2010 Content Technology Predictions

Added By Jarrod Gingras on 15-Dec-2009

With only a few weeks left in 2009, it's time for our team of CMS Watch analysts to reveal our 2010 predictions, where we make our best guesses as to what the Content Technology industry will hold for you in the new year ... Continue Reading

Record Managers and the threat of Cloud Computing

Added By Alan Pelz-Sharpe on 19-Oct-2009

Last week I hosted a panel for ARMA that discussed compliance and records management issues related to Cloud Computing. It proved to be one of the most thought-provoking sessions I have been involved in for a long time. For what became abundantly clear from very early on was that records managers and compliance officers really need to get their head around Cloud Computing, and fast ... Continue Reading

Say hello at ARMA Expo

Added By Alan Pelz-Sharpe on 12-Oct-2009

Later this week I will be at the ARMA Expo in Orlando ... Continue Reading

Making sense of ECM acronyms

Added By Alan Pelz-Sharpe on 16-Sep-2009

One of the challenges we face at CMS Watch is the continuing need to bridge the gap between those new to ECM, and the deep industry insider knowledge that our subscribers seek ... Continue Reading

EMC Acquires Kazeon

Added By Jarrod Gingras on 2-Sep-2009

Yesterday, EMC announced the acquisition of e-discovery vendor Kazeon ... Continue Reading

ECM: Transforming the US Healthcare System?

Added By Alan Pelz-Sharpe on 11-Aug-2009

During a conversation with a journalist today about ECM and the US healthcare sector, we discussed why so little progress has been made toward electronic document and records management ... Continue Reading

XAM your ECM RFP

Added By Alan Pelz-Sharpe on 13-Jul-2009

One standard/specification that gets little attention in the ECM world is XAM ... Continue Reading

What Wimbledon and vendor selection have in common

Added By Theresa Regli on 2-Jul-2009

As Murraymania swept the UK, I settled into my seat on Court No. 2 last week, on Wimbledon's always-action-packed middle Saturday ... Continue Reading

When customers are unreasonable

Added By Tony Byrne on 27-May-2009

At CMS Watch, we're advocates only for you, the technology customer. But sometimes the customer is unreasonable ... Continue Reading

Software versions - how strange the change from major to minor

Added By Adriaan Bloem on 18-Mar-2009

Spring is here, and, as in Autumn, this means new products released and new version numbers ... Continue Reading

Electronic Medical Records - No Slam Dunk

Added By Alan Pelz-Sharpe on 11-Mar-2009

Here in the US, the topic of electronic medical records has popped back to the top of the agenda, due to an impending mass injection of government money ... Continue Reading

Content Therapy Is Back!

Added By Jarrod Gingras on 6-Mar-2009

We've put together a schedule (pdf) of when we'll be presenting and when we'll be available for office hours at Booth #320 ... Continue Reading

New subscription options

Added By Jarrod Gingras on 5-Mar-2009

Based on feedback from you, we've modified our subscription options a bit ... Continue Reading

Will Lawsuits Impact the DAM Market?

Added By Jarrod Gingras on 2-Mar-2009

At last week's Henry Stewart Briefing on Digital Asset Management last week in Toronto, there was an prevailing theme ... Continue Reading

Battling ECM and E2.0

Added By Alan Pelz-Sharpe on 20-Feb-2009

For the past year or so there seems to have been a battlefield of sorts emerging between proponents of social networking and all things E2.0 and the more traditional proponents of ECM ... Continue Reading

The problem of original content in a digital context

Added By Alan Pelz-Sharpe on 19-Feb-2009

Methods and definitions in the world of Records Management (and subsequently ECM) have been long established and remain, in many cases, as valid today as they ever have. ... Continue Reading

The Legal Dept rescues Records Managers?

Added By Alan Pelz-Sharpe on 17-Feb-2009

You really can't envy the task of records managers in the public or private sector. Many are still tasked with archiving hard copies of ... Continue Reading

When your vendor tells you to shut up

Added By Tony Byrne on 12-Feb-2009

Fine summary in CIO Magazine's blog, about various customer "gag orders" some major ERP vendors are attempting to impose contractually ... Continue Reading

Picking the right supplier in a recession

Added By Alan Pelz-Sharpe on 12-Feb-2009

"Nobody ever got fired for buying IBM" -- so the saying goes ... Continue Reading

Documentum vs SharePoint - and the need for therapy

Added By Alan Pelz-Sharpe on 2-Feb-2009

Our job at CMS Watch involves more than simply writing and researching technology evaluations; we also spend a lot of time advising and guiding our customers ... Continue Reading

CMS Watch is hiring...

Added By Alan Pelz-Sharpe on 22-Jan-2009

We're looking to hire a full-time Marketing Associate ... Continue Reading

Autonomy acquires Interwoven - A first take

Added By Alan Pelz-Sharpe on 22-Jan-2009

Today Autonomy announced that they intend to buy Interwoven. ... Continue Reading

The ROI on a Records Manager

Added By Alan Pelz-Sharpe on 14-Jan-2009

Retention Management was certainly a buzzword in 2008 ... Continue Reading

HP and ECM - where to in 2009?

Added By Alan Pelz-Sharpe on 12-Jan-2009

Since HP acquired Tower Software almost a year ago, I thought it about time to review progress to date ... Continue Reading

EMC celebrates banner year by slashing jobs

Added By Alan Pelz-Sharpe on 8-Jan-2009

Quarterly results have never been so closely scrutinized as they are right now. ... Continue Reading

Even Google discontinues products

Added By Janus Boye on 19-Dec-2008

November brought bad news for all Livelyzens ... Continue Reading

Who loves the incumbent vendor?

Added By Alan Pelz-Sharpe on 18-Dec-2008

One of my favorite little phrases is "double edged sword," and I found a perfect application for it recently, in a discussion of "incumbent" vendors ... Continue Reading

Looking ahead to 2009 -- and evaluating 2008

Added By Tony Byrne on 16-Dec-2008

Today we released our annual predictions for 2009 ... Continue Reading

New Course on E-Discovery

Added By Jarrod Gingras on 20-Nov-2008

Recently, I've heard several people make the statement that "law firms grow most during tough economic times" ... Continue Reading

When public agencies select software

Added By Tony Byrne on 19-Nov-2008

I recently had a wide-ranging interview with Government Computer News ... Continue Reading

Let's meet at AIIM Expo 2009

Added By Tony Byrne on 17-Nov-2008

You can now review the schedule for the late March AIIM Expo 2009, to be held in Philadelphia, PA, USA ... Continue Reading

What's your experience using Google's enterprise tools?

Added By Janus Boye on 26-Oct-2008

I've just started new research on how Google's many enterprise tools are being used ... Continue Reading

When the project honeymoon ends

Added By Tony Byrne on 24-Oct-2008

I've been advising a large enterprise in the midst of a somewhat complex Web CMS and Component Content Management implementation ... Continue Reading

Considering Storage

Added By Alan Pelz-Sharpe on 20-Oct-2008

I tend to be a bit "old school" when it comes to note taking and writing, something that can drive my colleagues ... Continue Reading

Google Postini, an announcement 'about nothing'

Added By Alan Pelz-Sharpe on 17-Oct-2008

In a week in which Symantec paid over half a billion dollars to buy a SaaS email archiving service, Google Postini announced that they would now ... Continue Reading

Symantec acquires MessageLabs

Added By Alan Pelz-Sharpe on 16-Oct-2008

Last week Symantec agreed to purchase MessageLabs, the UK-based SaaS e-mail archiving service for $695 million ... Continue Reading

In praise of user group meetings

Added By Alan Pelz-Sharpe on 16-Oct-2008

I have decided that I love user group meetings, and I want to go to more, so please invite me to yours... ... Continue Reading

Think twice before selecting this Barracuda

Added By Tony Byrne on 3-Oct-2008

While traveling from Washington, DC to San Jose, CA for KM World last week to speak about (among other things) e-mail archiving, I encountered this advertisement in both airports ... Continue Reading

ECM via Utrecht, Mumbai, and Bangalore

Added By Alan Pelz-Sharpe on 4-Sep-2008

September this year sees an early start to the conference season, and I find myself first in the Netherlands and then off to India ... Continue Reading

CMS Watch consulting services

Added By Alan Pelz-Sharpe on 12-Aug-2008

A question we are often asked is "Does CMS Watch provide consulting services?" In fact this question is asked so often, I thought a quick blog entry might be in order. ... Continue Reading

A new (and wearable) Content Technologies Subway Map

Added By Tony Byrne on 23-Jul-2008

A new season brings an updated vendor map: ... Continue Reading

Narrowcasting to your feed aggregator

Added By Tony Byrne on 11-Jul-2008

We're pleased that CMS Watch now covers ten different technologies, but I suspect that many of you take an interest in only one or two families of tools ... Continue Reading

ECM buying tips from the experts

Added By Alan Pelz-Sharpe on 27-Jun-2008

This past week I had the pleasure of keynoting at the DocTrain event in Indianapolis (held at the truly magnificent Union Station venue), and also running a small session on "How to procure Content Technologies." ... Continue Reading

Legal ruling shakes up E-mail Archiving and Management Sector

Added By Alan Pelz-Sharpe on 27-Jun-2008

The whole issue of (E-mail Archiving and Management) EAM has come under the spotlight recently - triggered by ... Continue Reading

Fortiva acquired by Proofpoint - tread with caution

Added By Alan Pelz-Sharpe on 27-Jun-2008

Fortiva, the Canadian SaaS vendor has been acquired by Proofpoint. Interesting move for a couple of reasons ... Continue Reading

The value of archiving and the limitations of e-discovery

Added By Alan Pelz-Sharpe on 19-Jun-2008

Today we read about yet another major financial scandal allegedly exposed through the discovery of an e-mail message from ... Continue Reading

EAM focused on the wrong elements?

Added By Alan Pelz-Sharpe on 13-Jun-2008

This week I was speaking on the topic of EAM (E-Mail Archiving and Management) at the big SIFMA (Securities Industry and Financial Markets Association) event in New York ... Continue Reading

The basics of selecting an E-mail Archiving and Management system

Added By Alan Pelz-Sharpe on 6-Jun-2008

In our most recent report, E-mail Archiving & Management (EAM), we struggled early on in the research process to differentiate in a meaningful way ... Continue Reading

CMS Watch Competition Winner

Added By Alan Pelz-Sharpe on 2-Jun-2008

You may remember a while back we launched our little competition to come up with a new name for our vendor positioning chart ... Continue Reading

Cloud Computing and Content Management

Added By Alan Pelz-Sharpe on 30-May-2008

If there is a buzz around Web 2.0 in the Content Technology community, then there is a roar in the wider IT community around Cloud Computing ... Continue Reading

Dining at the intersection of Search and Retention

Added By Kas Thomas on 22-May-2008

Lawyers were well represented (you might say) at this year's Enterprise Search Summit in New York. At times, ESS felt more like an e-discovery conference ... Continue Reading

Announcing the E-mail Archiving and Management Report

Added By Alan Pelz-Sharpe on 20-May-2008

This may well go down as the busiest period in CMS Watch's history as this month we launch yet another new technology evaluation report ... Continue Reading

Vendor criticism of CMS Watch

Added By Alan Pelz-Sharpe on 16-May-2008

As you know at CMS Watch we write critical product evaluations to help you avoid expensive procurement and deployment mistakes ... Continue Reading

Oracle enters the E-mail Archiving market

Added By Alan Pelz-Sharpe on 14-Apr-2008

Oracle announced today that they were entering the archiving market with the release of "Universal Online Archive." UOA is an interesting entry to a market ... Continue Reading

Symantec to OEM Autonomy technology

Added By Alan Pelz-Sharpe on 12-Apr-2008

Blink and you might have missed it, but Symantec signed an important OEM deal with Autonomy the other day ... Continue Reading

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